I was disgusted with this service, i booked a course in december last year for my personal license, it was to be held at the murrayfield hotel in edinburgh but i got a email on a saturday morning, 5 days before the course date to say it was changed to another hotel in the G1 group, i could not attend this hotel and no other offer was made, stephanie ---- sent me a email saying that there was nothing they could do and there was no other course planned for edinburgh, she was rude and with no help at all, i needed to pass this course before end of january for a new employer, she ruined this, she said they have plenty of courses in glasgow, so why did my fare to get there be paid by tennents. In their contract they say if you cancel within 10 days of the course you have to pay full amount, mmm...they told me 5 days before the course that they have changed it, wrong what they have did. Please dont book a course with them, one thing for them but a threat of cancel a course they demand money, tennent should have phoned me at least not a email....very very poor.
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