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Ibis Glasgow City Centre
Ranked #47 of 93 Hotels in Glasgow
GreenLeadersBronze level
Reviewed November 29, 2013

When one member of hotel staff is rude to you it's unfortunate. When two hotel staff members are rude to you in could just be that they are having a bad day. But every single person you deal with in the hotel kind of acts like they are doing you a favor by letting you stay in the hotel, well that's a hotel to avoid.

The internet is not working. How can we fix this I ask. "I dunno" came the response. Apparently there was problem with the all the entire internet across europe. Which lets be honest is hard to believe. Can someone call me when it is back up and running? No came the response. I'm not exaggerating here. Just "No". I shrugged it off even though I needed to upload a file for my office back home. Nobody likes to make a fuss but when your room is not cleaned by 2pm in the afternoon you start to wonder what it is you are paying for. I asked the reception to have it cleaned. She said when the cleaners get time they will do it. Could she ask them to do it now? No.

Seriously this is just a poor hotel. With awful staff who are not being told how to treat guests. I know it's a cheap hotel but come on. Just a little bit hospitality would be nice. On these grounds I suggest you go to Novotel around the corner. From what I hear it's great.

  • Stayed: November 2013, traveled on business
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1  Thank TylerDurden11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded December 1, 2013

Dear Sir

Thank you for taking the time to add your review, I am sorry you were disappointed with aspects of your stay and do express my apologies and we will certainly take on board your feedback to improve for future.

Kind regards

Janice Fisher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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779 - 785 of 1,606 reviews

Reviewed November 28, 2013

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank Saj A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded December 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 26, 2013

This hotel is budget, no frills, but everything you need for a Good night's sleep after a concert at the nearby venues of the Armadillo,hydrop,or SECC
Comfortable beds, very clean rooms.
You can walk to the nearby concert venues, don't take a taxi, just walk over the squinty bridge!

  • Stayed: November 2013, traveled with friends
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Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded November 28, 2013

Dear Mary

Thank you for your review, I do hope we will see you on your next visit to Glasgow.

Kind regards

Janice Fisher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
1  Thank FluffyLou
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded November 28, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 21, 2013

Our first stay at Ibis hotels – and it will not be our last. The hotel is clean, well designed and organised; the staff helpful. It does exactly what it says on the can – no fuss. Ibis is now top of our list of stopover hotels.

  • Stayed: November 2013, traveled as a couple
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1  Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded November 22, 2013

Dear Sir

Thank you for taking the time to add your review to our site, I am glad we have converted you.

Kind regards

Janice Fisher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2013

We booked this hotel more than 15 days in advance and got the early bird discount. £37.05!! Brilliant!!

The 500 express from the airport stops nearby and takes about 25 minutes. £8.50 return. The hotel is marked on their map with the nearest bus stop clearly indicated which is really convenient, helpful and evidence of someone's joined up thinking. There is a cheaper 747 which is not direct and takes longer. The whole area was non threatening.

It is sited close enough to town to walk but there are also regular buses or taxis. The helpful reception staff can help with directions but the wifi will get you onto the First website for public transport.

We found the reception staff were welcoming and efficient. Check in is possible at 12 and you can stay till 12 the next day. Breakfast is extra which gives the customer the choice to take it or not. There are many places to eat and drink in the vicinity. The room has basic coffee and tea facilities.

The room had everything we needed and looked like an ibis anywhere which is very reassuring because you know what to expect. Not luxurious but everything we need to meet our needs when we are away for a short stay. Clean. Quiet. Dark at night. Free wifi. The shower was very good. The bathroom pods always feel a bit space age.

This hotel gave us a very good value for money room for the night. We would stay here again. It meets all basic requirements. I have had a much worst night's sleep in much more expensive hotels. Sleep is a luxury I value and this room delivered!

Room Tip: We were at the back. Possibly it was why it was quiet.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Glynis98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded November 21, 2013

Dear Glynis

Thank you for taking the time to add yoru comments to our listing, I am sure others will find it very useful. I do hope we will see you again soon.

Kind regards

Janice Fisher
General Manager

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Reviewed November 19, 2013

The hotel was clean and the staff went the extra mile to help us- especially Debra. We stayed overnight for a gig at the O2 and this hotel was perfectly located- 5 mins walk to the venue and the main street with restaurants, bars and shop. It's only 10 mins walk from Central Station so it's the perfect base for visiting the city

I would definitely stay there again and recommend it to friends and colleagues

  • Stayed: November 2013, traveled with friends
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Thank faparis10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JaniceFisher, General Manager at Ibis Glasgow City Centre, responded to this reviewResponded November 21, 2013

Dear Faparis

Thank you for taking the time to add your review to our listing. I am delighted you enjoyed your stay and will pass on your kind words to Debra.

I do hope we will see you again in teh future.

Kind regards

Janice Fisher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Glasgow City Centre

Address: 220 West Regent Street, Glasgow G2 4DQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Glasgow
#40 Business Hotel in Glasgow
Price Range: $41 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Glasgow City Centre 3*
Number of rooms: 141
Official Description (provided by the hotel):
Ibis Glasgow hotel is centrally located, between the business and shopping district. Just 2 streets away is Glasgow's famous Sauchiehall Street which has a wide selection of shops,bars & restaurants. The Buchanan Galleries & Princess Square are also within walking distance. The SECC Exhibition and Convention Centre is only 20 minutes walk from the hotel. The hotel is within easy reach of the M8 motorway, Queen Street, Charing Cross and Central Station and many more of the city's main attractions like Kelvingrove Art Gallery, Universities of Glasgow, Strathclyde and Caledonian, Kings Theatre, Pavillion Theatre, O2 Academy. Free wifi throughout the hotel. The hotel does not have a car park, however metered street parking is available which is free of charge after 6pm and before 8am. We also have a discount available for guests who use the City Car Park on Elmbank Street, £12 for 24 hours use. The hotel has a fully serviced bar and restaurant. Guests can choose from a cooked buffet breakfast, snacks available 24 hours per day or evening meals. Rooms are fully en-suite with walk in showers, tea/coffee making facilities, pay per view movies, mp3 connections and internet. Residents can also use the gym, sauna and steam room facilities in the Novotel next door for a small fee. ... more   less 
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Also Known As:
Ibis Glasgow Hotel Glasgow
Glasgow Ibis
Ibis Glasgow City Centre Scotland

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