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Hilton Garden Inn Glasgow City Centre
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Reviews (2,766)
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1,156
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All reviewsriver viewsquinty bridgecity centresse hydroclyde auditoriumattending a concertcar parkshower roomexcellent hotelrooms are smallreception staffmini barmin walkideal locationbreakfast was excellenttea and coffeemodern hotel
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1,784 - 1,789 of 2,766 reviews
Reviewed August 22, 2013

This is a very nice hotel, located right along the River Clyde, in Glasgow, UK. The location is very impressive, looking over the River Clyde and Clyde Arc, (beautifully lighted at night). It's close to the new Hydro Center (concert center - future opening). I loved jogging on either side of the Clyde River path, all the way to Glasgow Green. Many interesting pedestrian bridges along the river. The morning breakfest buffet had great variety and was delicious! Go here and enjoy a rich cup of coffee while watching the river! Cheers!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank ChicagoHiker2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded September 2, 2013

Dear ChicagoHiker2

Thank you for your review.

Our riverside location is ideal for guests wishing to go for a run, in addition to our 24 hour fitness centre.

Kind Regards,
Brian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

Good 4 night stay at the hotel. Granted the surroundings are a bit severe, rooms at the front overlook a bit of waste ground used as a car park and rear rooms overlook the River Clyde and the modern ugly glass BBC & STV buildings. Very near the SECC & new Hydro Entertainment centre which are less than 5 minutes walk & near the Tall Ship. City Centre is within walking distance, it would probably take a good 30-45 minutes walking briskly but there is a bus stop right outside the hotel. The rooms are very clean, functional and the Apple IMAC which doubles as a TV and computer is a very nice touch and extremely useful if staying for work or leisure. There is also free Wi-Fi. Bed comfortable, bedding & towels very clean and good quality. Tea & coffee making facilities in the room and the added bonus of a useable fridge is very welcome (well done Hilton for doing away with the dreaded useless & overpriced minibar and allowing guests a small fridge for cold drinks & water etc). There are drinks and snacks available to purchase near reception if required. Was a little worried when checking in as it seemed very busy so was slightly concerned about noise levels but the sound proofing in the rooms was adequate and had no real problems with noise from other guests arriving back late. Was slightly disappointed our request for a river view could not be granted (only available at additional cost) so room was at the front of the hotel but perfectly fine. Coaches picking up guests at the front can be a bit noisy early morning but was only one day of the trip so not a big problem. Car parking available at side of hotel, £5 overnight which is reasonable or £3 at the waste ground car park opposite (check prices before you park though). Hotel can be a little hard to find as the road signs leading to the hotel are very confusing (City Council take note, bus lanes signs are also badly worded and it is really difficult to gauge whether you are within them or not, this badly needs sorting out as you can very easily stray into them due to the terrible signage and incur a huge fine). Staff were very friendly and helpful which is a great plus. The restaurant is the normal generic hotel type and there is a really nice deck outside weather permitting. The smokers pole outside the main hotel doors is a bit off putting, never a great impression with people huddling around it puffing away but that is not really the hotel's fault and is a minor point. Inside the hotel it is all non smoking although we think someone had been smoking in the room we were allocated before we arrived but that is also not the hotel's fault if people won't comply, left the windows open for a couple of hours so the smell dissipated. Obviously this is a chain hotel and they do tend to be a bit soulless and impersonal but staff strived & succeeded in providing a personal touch and what more could you want from a City Centre hotel other than convenient location, nice, clean rooms and an Imac to boot. All in all found it to be great value, had a pleasant stay and would definitely stay there again and would not hesitate to recommend it to family and friends. Well done Hilton.

Room Tip: Rooms at the back or on a higher floor are probably quieter. Rooms at the front directly over the entrance can be a bit noisy especially early morning when coaches are idling picking guests up.
  • Stayed: August 2013, traveled on business
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Thank park3937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded September 2, 2013

Dear park3937

Thank you for your review,

I am delighted that our staff delivered high levels of service and that you found your stay to be great value.

Kind Regards,
Brian

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Reviewed August 22, 2013

Only stayed one evening (Saturday 17th Aug) but my husband and I had a good overall experience. Hotel a little bit to walk to Glasgow city centre but lovely location and would recommend room view of River Clyde. Only had breakfast, lunch and drinks and found food quality good and staff effiecient and friendly. Dined at ALEA Leaf Restuarant (5 mins by taxi) in evening and this was lovely. Very clean and comfortable hotel and even has vending machine with drinks and snacks and microwave facilities for guests convenience (next to reception). Overall would recommend (also very convenient for events at SECC).

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded September 2, 2013

Dear Linda O

Thank you for your review.

The Pavilion Pantry in the lobby is popular with our guests and the microwave allows guests to heat their own food should they choose to do so.

Kind Regards,
Brian

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Reviewed August 22, 2013

v expensive for what it is. cafe/restraunt have no atmosphere. in an unpleasant area helpful staff however. no pools/spa although confirmation email have impression it did i feel i think overall misleading marketing re hotel

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank keeentotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded September 2, 2013

Dear keeentotravel

Thank you for your review.

I am sorry you felt our confirmation email was misleading, the image is of the Clyde Arc bridge over the River Clyde that can be seen from our river-view rooms.

Kind Regards,
Brian

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Reviewed August 21, 2013

Excellent location, accommodation and staff. Really quiet yet handy for city centre, visiting SECC, transport museum or tall ship. In warm weather lovely decked area outside next to the Clyde where food or drinks are served.City tour bus stops right outside hotel.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank LindaLoutoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded September 2, 2013

Dear guest

Thank you for your review.

I am delighted that our location was ideal for your stay.

Kind Regards,
Brian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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