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“Good room”

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Hilton Garden Inn Glasgow City Centre
Ranked #37 of 95 Hotels in Glasgow
Certificate of Excellence
Kilmarnock, United Kingdom
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good room”
Reviewed July 25, 2013 via mobile

Stayed here with my boyfriend for 1 night. Chose the hotel due to its location right next to the SECC which we were visiting the next day for an event.
Room was clean and a good size.
We ordered room service which was good but pricey. My boyfriend went down for some drinks and said that the man who seems to be the manager was rude when he asked if a larger drink was available. Apart from this we enjoyed our stay. Car park was £5.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linzi_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear Linzi_x

Thank you for review.

I am glad that you found our rooms to be clean and a good size.

I am sorry that your partner had a poor experience in the bar, perhaps there was a misunderstanding as the comments regarding our service are generally very good.

Kind Regards
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,462 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (565)
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Brisbane, Australia
Level Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed July 24, 2013 via mobile

Nothing outstanding, except its reliability. It's a Hilton Garden Inn, and like all such hotels is reliably - reliable! A few glitches over a 4 day stay. Duty restaurant manager at breakfast on one day - a control freak who harassed his staff into effective inaction. All tables set, immediately upon being vacated - but no fruit available, nor eggs.....! Every hotel chain has at least one such.........

Otherwise - an enjoyable stay. Great location. Easily accessible and cheap car park. Comfortable room, AND a really good guest laundry.

Stayed July 2013, traveled as a couple
Helpful?
Thank obione980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear obione980

Thank you for review.

Our guest laundry is a fantastic facility offering guests the opportunity to wash clothes before moving on to their next location.

Our fried eggs are cooked to order at breakfast to ensure the highest quality, I am sorry if this was not explained to you.

Kind Regards
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 23, 2013

Set by the River Clyde this is an ideal hotel if you want a comfortable stay in Glasgow. The amenities are great with a bar and restaurant on site aswell as a gym. The rooms themselves are comfortable with free wifi and complimentary tea and coffee. There is also an ironing board and hair dryer aswell as small bottles of shampoo, conditioner and shower gel. Within walking distance are a few restaurants aswell as a MacDonalds. Pubs are 10-15 minutes walk and should you want snacks there is Tesco and Nisa nearby.
You can take a nice stroll by the side of the Clyde into the main part of Glasgow and take in the scenery.
The only qualm I have about the hotel was the price of the beer. Take a tip and walk into town it's cheaper, but part from that icannot fault the hotel itself.

Room Tip: If you want a quiet night ask for an odd numbered room as the even numbers are by the River and peop...
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scoop_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear scoop_1972

Thank you for your review

Your positive comments are very welcome, we do listen to feedback and feel our beer priced at £3.95 is competitive with hotels of a similar standard in Glasgow.

Kind Regards,
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 23, 2013

Staff were very pleasant on arrival and couldn't be more helpful :) we checked in before the time allocated and our rooms were ready ! Rooms are lovely especially looking over the river . Hotel is spotless ! Bar prices are reasonable going rate for any hotel although soft drinks were more expensive than alcohol . Will definetly return to this hotel already booked for October :)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gilly000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear Gilly000

Thank for such a positive review.

It is pleasing to learn that the staff were pleasant and you found the hotel to be very clean.

Kind Regards
Brian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 22, 2013

A last minute decision to spend a couple of days in Glasgoow took us to this hotel, having previously always stayed in the west End. The hotel was excellent, staff very helpful and the room with its view of the river was spotless. Other reviewers commented on the distance from the city centre but we did not find too far to walk and enjoyed very much our stroll along the Clyde before heading up Jamaica street.

Will definitely be back in the future

Stayed July 2013, traveled as a couple
Helpful?
1 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear Kate M

Thank you for awarding us 5/5!

I agree that our location is ideal, beside the SECC we are between the shopping district and west-end, both are a short walk away.

Kind Regards
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troon, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 22, 2013

Recently stayed at this Hotel which is right on the river with an excellent terrace overlooking the water. As with most City hotels the rooms are not large but well furnished and we found it very comfortable. The only slight problem was the size of the bathroom which was rather cramped for a large person. Breakfast was excellent with plenty of choice.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank H2hhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear H2hhk

Thank you for your review.

Our terrace overlooking the river Clyde is a fantastic facility and very popular.

It is pleasing that you found breakfast to be excellent.

Kind Regards
Brian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pantasaph, United Kingdom
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 21, 2013

3rd stay , great location . helpfull staff , food pricey but very good , thank you . for a nice stay on grandma duties staff could not be more helpful ,
check on itson for meal deals better value , than al a carte .

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123parki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this review, July 27, 2013
Dear 123parki

Thank you for choosing to stay with us 3 times!

I am delighted that you found the staff helpful and the food in City Café to be very good.

Kind Regards
Brian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Glasgow City Centre

Property: Hilton Garden Inn Glasgow City Centre
Address: Finnieston Quay, Glasgow G3 8HN, Scotland (Formerly MINT Hotel Glasgow)
Phone Number:
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Glasgow
#17 Luxury Hotel in Glasgow
#17 Business Hotel in Glasgow
#20 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Glasgow City Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
Our award-winning hotel, situated on Glasgow’s River Clyde, is just minutes away from the SEC Campus and SSE Hydro. In the heart of Finnieston, we’re perfectly located for exploring all that Glasgow has to offer including shopping, museums, botanic gardens and eclectic nightlife. After a busy day, relax in your contemporary guest room and look out across the riverbank through floor-to-ceiling windows. Stay connected with complimentary WiFi or unwind in front of the 42-inch TV. Enjoy casual dining at the newly refurbished Recess, our relaxed bar & restaurant which offers seasonal cuisine prepared from locally sourced ingredients. Dine indoors or al fresco on the outdoor River terrace, complete with spectacular views of the river and beyond. For those travelling on business, our hotel is within easy reach of the business district. Our flexible meeting rooms are perfect for conferences, meetings or private dinners. Local and national rail networks are within 5 minutes and Glasgow International Airport is only a 15-minute drive away. Keep up your fitness regime during your stay, our high-tech Precor gym is available free of charge, 24-hours a day. Guests can enjoy on-site car parking (fees apply) and bus service picking up from the front of the hotel. ... more   less 
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Also Known As:
City Hotel Glasgow
Glasgow City Hotel
Hilton Garden Inn Glasgow City Centre Scotland

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