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Hilton Garden Inn Glasgow City Centre
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Reviews (2,766)
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1,156
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59
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All reviewsriver viewsquinty bridgecity centresse hydroclyde auditoriumattending a concertcar parkshower roomexcellent hotelrooms are smallreception staffmini barmin walkideal locationbreakfast was excellenttea and coffeemodern hotel
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2,065 - 2,070 of 2,766 reviews
Reviewed October 25, 2012 via mobile

Stayed while attending the opera ! Good location ! Has car park , charges but it is glasgow expect it ! Nice clean bright room ! No bath ! Went into the bar for a coffee couldn't believe how rude bar staff are ! Left me standing for 5 minutes while the chatted and then eventually served me ! No smile ! Flung the coffee at me and added a service charge !!! Beware of service charge ! With the amount of hotels in Glasgow doubt I will be back to this one .

  • Stayed: October 2012
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Thank bellamac7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded October 27, 2012

Dear bellamac7

Thank you for reviewing your recent stay.

Please accept my sincere apologies for your poor bar experience, as can be seen from the majority of reviews our staff are often complimented and it is extremely disappointing to learn of this incident.

Kind Regards
Brian

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Reviewed October 22, 2012

We decided on this hotel as it was close to the SECC - great location for our night out and for heading into the shops the next day. The staff were helpful and we had a great view from our room over the river. Will definatley be back.

  • Stayed: October 2012, traveled as a couple
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Thank G R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded October 25, 2012

Dear G R

Thank you for such a positive review - looking forward to welcoming you back soon.

Kind Regards
Brian

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Reviewed October 22, 2012

Stayed here from 19th October to 21st October 2012. The hotel is ideally situtated on the banks of the River Clyde, the SECC and all major motorways and roads in and out of Glasgow. It has private parking which is £5 per night but free if you stay more than one night.
The rooms are all very good and I had a Queen room. I did not have river views but didnt need them to be honest. All rooms are very clean and all have new and modern furniture including a very good iMac tv and free internet/wifi service. The bar and food in the restuarant is also very good and th staff are really friendly. I would recommend this to anyone staying in Glasgow and it was that impressive I have booked to stay again. One of Hilton's better hotels which they should be proud off.

Room Tip: If you stay more than one night the parkign is free.
  • Stayed: October 2012, traveled on business
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Thank Shropshire78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded October 25, 2012

Dear DarrenPerks

Thank you for your review and highlighting how accessible the hotel is to the motorway.

It is great to learn you found the staff and food to be very good and that you that you would recommend us.

Kind Regards
Brian

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Reviewed October 22, 2012

I would never recommend a hotel based on one 2 day stay but this is my second time to this hotel and its forced me into joining tripadvisor to sing its praises...

I have just got back from a business trip to the Scotland Ski Show at the SECC. Although the show was very disappointing the hotel was spot on. The staff are up there with the very best in politeness and service. In particular a blonde lady at reception who couldnt do enough to help us out. The food in the bar and at breakfast is of a very good standard and the service is excellent. Few down points are the lager/beer choices in the bar and I felt the bed was not of the highest quality but this doesnt deserve to lower the hotels mark to below excellent. As a business/city break hotel you'd struggle to beat it anywhere in the world.

  • Stayed: October 2012, traveled on business
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Thank waveint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded October 25, 2012

Dear Waveint

Welcome to Tripadvisor and thank you for choosing us for your first review.

I am delighted that you have found our standards to be high on both occasions you have stayed and that you have recognised the quality of our staff.

Kind Regards
Brian

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Reviewed October 21, 2012

we chose this for the opportunity to see glasgow the day before we had to take the plane for edinburgh airport. this hotel is easy to get to the parking situation is not so bad, we paid the extra 5 pounds or so for parking 'cause we had a rental and wanted to find it there the next morning! the bed is very comfortable although they forgot to wake us up in the morning. good thing we had back up. that was quite a critical point of course or else we would have missed our flight. so we didnt have breakfast but enjoyed our stay and ate dinner at the ubiquitous chip which wasnt actually too far from the hotel and very pleasant.

  • Stayed: September 2012, traveled as a couple
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Thank cavallino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowOpsManager, Manager at Hilton Garden Inn Glasgow City Centre, responded to this reviewResponded October 25, 2012

Dear Cavallino

Thank you for your reviewing your recent stay.

I am glad that you enjoyed your sleep on our new beds and sorry about the error with your wake-up call.

We are a short taxi ride away from the west-end as you have highlighted where a number of fantastic restaurants are located.

Kind Regards
Brian

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