I had the misfortune to take my elderly mother to the GRI today for an MRI scan - which she was sent for because she can't walk more than 10 metres without becoming weak. We were then instructed to walk literally about a mile through corridors - she was in great discomfort so I had to find a wheelchair and push her myself. The staff seemed disaffected and had little interest in patient wellbeing. Once receptionist in a room full of elderly people in the middle of a thunderstorm and in horrible muggy conditions was happy to sit with a fan blasting right in her face rather than put in on rotate to cool down others.
I have often moaned about my local hospital the RAH. I will never moan about it again and I will NEVER step over the door of this hospital again - if your health board tries to send you here to beat waiting time deadlines I would refuse I'm afraid - and I am a big supporter of the NHS and the work it does.
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