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“Good location”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #56 of 95 Hotels in Glasgow
Certificate of Excellence
Portsmouth
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Good location”
Reviewed October 17, 2012

Great location for the west end and opposite Botanic Gardens.Easy to get to the tube in Byres Rd to get to the city. I have stayed here before and once again th hotel was adequate and had everything I needed. It was clean in all areas and comfortable, though on this occassion the bed was a little lumpy. Breakfast was plentiful and my scrambled eggs were freshly cooked, light and hot. The staff are friendly, but not "in your face". I would recommend a room at the back, as thereis some road noise at the front. All in all a pleasant trip.

Room Tip: Book a room at the back!
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guardianangel1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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durham
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 16, 2012 via mobile

Have stayed here on a number of occasions and always made very welcome by excellent staff that actually care about their guests unlike many of the large hotel chains. Parking is normally easy and free outside the hotel and free wifi in rooms; good for business and leisure visitors. Room has always been clean and perfectly adequate. Good breakfast served with ample choice. Location is in the attractive West End in quiet lane next to Botanical Gardens. A 5min stroll takes you to numerous restaurants and bars and a 10 min taxi/bus takes you into main shopping, commercial centre of Glasgow. This is an excellent hotel for business or leisure visitors to this vibrant city without the hassle of a 'plastic' city centre hotel.

Stayed October 2012, traveled on business
Helpful?
Thank georgeDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed September 24, 2012

I cannot really complain about anything specific, maybe the bathroom was a bit small and not particularly nice. The WiFi worked nicely and it is free. As I rated it, it is average, I may try another one next time.

Stayed September 2012, traveled on business
Helpful?
Thank free-spirit2273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2012

This small, unpretentious hotel in a quiet street near to the Botanic Gardens is clean, friendly and with an excellent breakfast cooked to order. Our room was a double in what was presumably originally attic space and was a little small. Other rooms on lower floors are probably more spacious. However all facilties were in place including adequate hanging space built in. It was very good value and well placed for access to Byres Rd and the University. The Kelvin Walkway, providing a pleasant walking area along the river and access to the Botanic Gardens opens immediately opposite.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 30, 2012

This place reminded me of a set from the famous British Gangster film Get Carter. To me it was a dismal hell hole of a place which would be the last resort for anyone used to a smidgen of pleasantness or luxury. As a working class lad who spent a lot of family holidays in seaside concentration camps/B&Bs during the seventies this place made me relive those memories. The bed spreads, the wall paper, the avocado shower trays, stained mattresses and stray pubic hairs brought back a flood of memories.

We booked this hotel to attend a degree ceremony, as it seemed the only place in Glasgow that had a room at the time. Our journey to this place was not helped by the fact the front of the hotel is located on a street which has a traffic restriction on it, and the car park behind the building has to be reached via an alleyway barely wide enough for a car. The very few parking spaces angled in such a manner your have to have add half an hour on any journey to carefully extract your car. Take the wrong road here and its a significant back track to get back to the building.

The lady on the desk was quite accommodating, but was clearly on her own and appeared a bit confused. We were 'sent' to a room with directions, which when we found it had flowery carpets. It also had flowery bead spreads, lampshades, curtains and wall paper none of which matched. It smelled as if the previous occupant had smoked in it. Its only plus was it was quite large and tall. But so tall the cobwebs on the light fitting had not been attended to since the Jurassic period and a large spider watched us as we walked around. The arachnid was big enough for us to feel we had been double booked! My wife visibly stiffened as she looked in to the en suite. A museum piece from 1982 Shanks's catalogue. A slough of thick brown sludge was oozing from the shower fitting and the tray had a bout 1/2 an inch of it in the bottom. We trekked back to the desk and we were automatically given another room as though it often happened and it was no biggy! The other room was a cupboard (No we checked it was once a linen cupboard off a larger room!) with two single beds in it. This shower, with its frighteningly small and flexible tray, though working, had a broken door. That night we slept badly, apart.

The breakfast appeared to be 'cooked' and served by the same lady as had let us in the afternoon before. I have a cast iron stomach and I am like many of my generation, very accommodating and will eat what's put in front of me. This though, I mostly left. My wife who is admittedly is a bit fussy didn't touch hers. Cheap pale sausage. A still frozen in the middle hash brown. Gristly bacon and an egg browned on the edges which looked like a pan scourer. Frankly I would have willingly eaten a deep fried pan scourer instead. To me, crisp, light, fired bread is a guilty pleasure, This example of the breed was mid brown, soggy and so full of old cooking oil it burst in my mouth like a pustule. Need I go on.

Its one saving grace is that its quiet and close to the botanical gardens and an area of the city full of interesting bijou shops and restaurants. I have read positive reviews of this place and either I have gone soft and become used to the luxury of better establishments or this was a ghastly joke played upon us by the management. If you love your wife or girlfriend and wish to take her somewhere nice this isn't the place. She will leave you.

The irony was that we got this as a 'bargain' on late rooms, and it was not cheap. It certainly wasn't any cheaper than much better hotels. I still love Glasgow. Its lovely and friendly beyond the walls of this ghastly place.

Room Tip: Sleep in the park!
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voycey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robertmcq, Owner at Ambassador Hotel, responded to this review, August 31, 2012
In response to the above review, unfortunately we can find no record of this person having stayed at the Ambassador, the staff have no knowledge of any guest being moved because of problems with their bathroom. The description about flowery carpets, bedspreads and lampshades is wrong, it is many years since we had bedspreads on the beds and have always had plain carpets in the rooms.
According to the guest nothing was suitable for them so if that was the case this beggars the question why stay, why not ask for a refund and leave.
All the rooms have comment cards, none of which refer to anything like this, no complaints were received by the staff.
Having trawled through our computer system and spoken to all staff,
we can find no trace of this person at all, we now question whether in fact this guest actually stayed at the Ambassador.
We find this complaint long winded and professional, could this be one of our competitors?
In 23 years in the hotel industry I have never seen anything like this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melton Mowbray, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 21, 2012

We needed somewhere inexpensive (by Glasgow standards!) to stay whilst visiting friends and family and this met our expectations and more. We actually stayed in the building called Embassy Apartments which was next door and we (hubby and 12 yr old son) had a huge room with 3 single beds, which also easily accommodated 2large Chesterfield chairs and was decorated very tastefully..lovely high ceiling as well. There were ensuite facilities within the room which were very smart and although didn't have a bath, the shower cabinet was very modern and good quality..the shower itself could have been a bit stronger but have had worse!
The usual tea/coffee facilities were provided with lots of biscuits and there was also a small fridge which kept the little milk portions cool..it was also big enough to store a bottle of wine! There was a flat screen tv and best of all for my 12 yr old, free access to wifi.
Breakfast in the morning was in the small dining room of the main hotel next door, and there was a help yourself bar for tea/coffee, cereal, grapefruit and fruit juices then a cook to order breakfast with a good selection of the usual suspects. It was delicious.
The hotel itself is more like an upmarket boarding house, but its quiet location (just beside the well worth seeing Botanic Gardens) and its proximity to the more happening Byres Road and train station into town, make it an ideal location for all. We would definitely go back.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wee3alexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2012

Good staff, but no opportunity to view a room before paying for the full stay [surely an unusual practise wold-wide, although I'd been warned of it in communication with the owners when my credit card was pre-authorised long after I'd anticipated]. Largely on-street parking but plenty of it so long as you wanted to checkin after business hours when it freed up, no lift, cramped rooms [in two separate stays], ensuite grubby, tiny and with non-closing shower door, antiquated and ineffective shower. Breakfast was very good, with soy milk previously requested available. Extremely convenient for shopping, visiting old haunts in the West End, and central city [via underground].

Room Tip: It's a compromise worth considering
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robertmcq, Owner at Ambassador Hotel, responded to this review, August 28, 2012
As a company we have been operating payment on arrival for many years, this facilitates an express check out for guest's.
If a guest would like to see the room before paying they are very welcome and we have no problem showing guest's around prior to payment.
With reference to the on street parking which as it is a public street is free, the hotel also has 2 car parks to the rear of the building, if there are no spaces to the front directions to the car park may be obtained from reception.
We dispute the comment regarding the showe being grubby, the showers are cleaned daily and checked by the duty managers 2-3 times per week and by the Area Manager every 2-3 weeks. We have received many compliments/reviews regarding the cleanliness of our establishment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: 7 Kelvin Drive, Glasgow G20 8QG, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#25 Business Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Conveniently located in the heart of Glasgow's fashionalble West End, surrounded by numerous shops, bars and cafe and only 1 mile for the City Centre. This stylish 3 star hotel is the ideal base for a leisue or corporate stop over in the city. ... more   less 
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Also Known As:
Ambassador Hotel Glasgow, Scotland

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