Dear BenF640,
Thank you for taking the time to review us. We pride ourselves on our guests experiences and we are disappointed to read your review. The accommodation pricing is based on various factors such as occupancy level, average selling rate and based on competitiors within the city, and as we are one of the few hotels that includes breakfast, on site parking and wifi within our rate we feel we are competitively priced.
We are surprised by your comments as we have recently completed a refurbishment programme of the hotel including public areas and bedrooms. If you are able to provide further information this would be appreciated, please email customerservice@sherbrookecastlehotel.com so that we may look in to your comments further.