Had the most amazing experience visiting this fabulous hotel on xmas day. As soon as arrived the lady on reception was both welcoming and efficient, we were shown to our table straight away and seated in the wonderful conservatory. The waiting staff were fabulous, very attentive and sooo efficient in what was an extremely busy day for them. Nothing was too much trouble. This is my second visit to this hotel and have to compliment all of the staff for another fantastic experience. The chap on the cloakroom was even able to speak to my partner in Polish which was very impressive!!. Thanks for creating the perfect xmas day!!!.