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“Heritage Hotel”
Review of The Heritage Hotel

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The Heritage Hotel
Ranked #60 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed October 7, 2013

Pretty much well summed up by Amanda 1998 really. Couldn't agree more. Parking poor and difficult to get to. Only room for 3 cars at a squeeze then you have to play cat and mouse with traffic wardens if that's full. Good location into town however. Also had no hot water for showers and was 'encouraged' to try the sink...after giving the receptionist a rather confused look she got a plumber in and in fairness it was sorted quickly. Mixed feelings but overall met our requirements.

  • Stayed: September 2013, traveled with family
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1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 - 180 of 340 reviews

Reviewed October 3, 2013

To be perfectly honest we had a horrible day before arriving at the heritage hotel which may have coloured our first impression. When we arrived we were greeted by staff who was very cold and abrupt. The directions to the hotel were complicated and resulted in us getting lost in a strange city in a foreign country. The car park or parking lot is a small alley behind the hotel which is dark and appears unsafe. The premises within the hotel were clean and tidy however there was garbage strewn outside the hotel which presented a very disagreeable sight. The room was well organized and spotless but the bathroom required renovation as the tiles have barely any grout and the shower had no hot water. We bathed in the sink. The breakfast staff were delightful but the food was simply all right. On a future visit we probably will choose to stay at a different location.

  • Stayed: October 2013
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1  Thank Amanda1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

It's my third time of staying at the Heritage Hotel and I will definitely be coming back.
Staff are friendly and very helpful providing excellent customer service. Rooms are clean and tidy, wifi access and breakfast good.

Great location and 5 minutes walk to Glasgow University. I would recommend the Heritage Hotel

Stayed: September 2013, traveled solo
Thank Toyin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

This hotel's location can't be beat. It's within close proximity of convenience stores, small cafes, Byres road (shopping and restaurant hub).

When we checked in, the staff kindly helped us with our bags, which was a great relief. However I notice that we were lucky because there were two nice gentlemen on duty. There are days when an older man and a young lady man the reception. So if you have heavy bags , you will need to consider if this is the best accomodation for you.

Not all rooms are on the ground floor, some are on the second and third (!)

We stayed in room 19. There was no wifi and this was a great disappointment. It was promised in the hotel literature.

Another thing to note is to ask your taxi driver to go to Cecil street rather than Great Western Road when you first arrive. This is because there are about 10steps from Great Western Road to the level that the hotel is located. Cecil Street is a side road and it is easy to wheel bags to the hotel which only has a few steps at the entrance.

Toilet is spacious but the water pressure at shower is low. It is after all a 3-star guest house, and rates are thus fair for what you get.

Stayed: September 2013, traveled with family
1  Thank travellingLeNaLena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

Room was very clean, functional, only 3 coat hangers though. Good location, near the subway, Glasgow Tours bus stop etc, some good bars/restaurants near by although later in the evening they mainly cater for the student clowd. The cistern in our room took forever to refill. Breakfast was OK as long as you didn't have something call turkey rashers - what are they!? Would have preferred Lorne sausages as we were in Scotland, however for the cost per night no real complaints - good value.

Not much in the way of parking, maybe space for 5 small cars at the rear of the hotel. Stairs very steep, so not suitable for elderly or infirm.

Room Tip: Only saw my room, so couldn't comment
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  • Stayed: September 2013, traveled with friends
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Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We stayed for 4 nights. Fantastic location for city centre, touring or West End. The rooms are very comfortable, breakfast was ample. Staff very friendly and extremely helpful. For a 3 star hotel we felt we had great value for money and will definitely be going back. We had a great time and we thank Ian and all the staff for making it so great. Keep up the good work.

Room Tip: There is no lift, so if you are older choose a room on a lower level.
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  • Stayed: August 2013, traveled with family
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Stayed here for a night out in the west end. More or less just round the corner.Good value for money.Staff had good customer skills.Long climb to single room in attic.Let down a wee bit by shower in morning going hot and cold told by reception this was due to boiler being in basement. breakfast not best quality but okay.

  • Stayed: September 2012
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Thank Burntmill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Heritage Hotel

Address: 4-5 Alfred Terrace, Glasgow G12 8RF, Scotland
Location: United Kingdom > Scotland > Glasgow > West End
Amenities:
Hotel Style:
Ranked #60 of 93 Hotels in Glasgow
Price Range: $50 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Heritage Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
The hotel is situated in the westend of glasgow between cecil and hillhead st, it has 27 rooms all ensuite, all prices include a full breakfast the hotel has limited parking for 3 cars only. ... more   less 
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Also Known As:
The Heritage Hotel Glasgow, Scotland

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