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“Good location, ok service, ok food, great decor”

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Hotel Indigo Glasgow
Ranked #14 of 96 Hotels in Glasgow
Certificate of Excellence
Calgary
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good location, ok service, ok food, great decor”
Reviewed July 22, 2013

We travelled to Glasgow for a two night stay. We came in on the bus 500 from the airport and it stopped one block from the hotel. Our room was on the first floor overlooking the street. It was exceptionally quiet. I thought they must have triple pane windows. The room was super funky with bright pink. An interesting change from most hotels. I suppose a nod to Charles Renie MacKintosh, a celebrated Glasweigian architect in the early 1900's. The bed was very comfy. The front desk service seemed distracted and rushed and one of the computers for guest use was not working. When we returned to the hotel a few days later to fly out of Glasgow, we asked about the computer and were told it just went down and they were working on fixing it up. hmmm. Breakfast was very efficient but the breads could have been a little more interesting and sausage patties were bland. There are few restaurants around and we were in the heart of downtown so upon our return to stay one night we opted out of breakfast and ate at the airport.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank skookum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo Glasgow, responded to this review, August 6, 2013
Dear skookum1,

Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.


Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (417)
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English first
2 reviews
Reviewed July 22, 2013

Very friendly and polite staff all round! Modern, bright, cheerful, with touches of sophistication throughout - the celebrity portraits dotted around the hotel made for fun quizzing whom they all were! Lorraine Kelly and Robbie Coltrane to name but a few! Lovely served breakfast! My only grumble - I didn't like the coffee, but fresh coffee in the room was a touch of luxury!

  • Stayed July 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TraGregory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, July 23, 2013
Thank you for the taking the time to post your wonderful review of Hotel Indigo. We are delighted that you thoroughly enjoyed your stay and we hope that we can welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2013

Great hotel, v central - just a short walk from central station. rooms are lovely, really clean and all the staff are really helpful. Colm and bonnie on reception were lovely, really friendly and helped out with all our queries

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AilB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, July 23, 2013
Thank you for the taking the time to post your wonderful review of Hotel Indigo. We are delighted that you thoroughly enjoyed your stay and we hope that we can welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coatbridge, United Kingdom
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 20, 2013

Stayed overnight on a 5pm deal DBB. Hotel is very nice in traditional fashion but with all mod cons. It's situated in the city centre but in a quieter location which is good if you want restful night's sleep.
Dinner in restaurant was really nice and a bit different so not so much what you could make yourself, we had the duck and salmon, yum. The only negative thing thing I have to say is about the service in the restaurant when I had to ask three times over a period of an he for a jug of water for the table.
Also cocktails are delicious

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank val0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, August 12, 2013
Thank you for taking the time to post your review on Trip Advisor. We are delighted that you enjoyed all aspects of your stay and are very grateful for your feedback. We hope that we can welcome you back to Hotel Indigo in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester UK
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed July 18, 2013

We had a very short two night weekend stay here whilst visiting relatives. The hotel is in the financial / business district, but still only a very short walk away from Central Station. We arrived on a Saturday afternoon and the roads and area was very quiet. There are a couple of very short stay parking meters at the side of the hotel where we were able to park whilst we unloaded the bags. Despite it being dead, as we came back outside, we saw a traffic warden checking out the cars. Fortunately we had 5 mins left! We then moved the car to the multistorey car park, which is literally across the road at the side of the hotel. Secure parking, but prices in line with any city centre car park. It is worth noting that the hotel operates a 25% discount - just get a discount ticket from reception and then load it in before you put in your parking ticket.

Reception was quiet and the check in was very efficient and friendly. We had room 202. This was close to the elevator, but on the other side of a fire door, so no noticeable noise. There was no view - just looking out onto the offices next door. Actually quite close but, as it was the weekend, everywhere was closed. Good job they have thick net curtains that let the light in but keep your privacy.

The room was quite narrow, but had enough space to move around. As you enter, the bathroom is on your right. Well decorated and pretty well maintained for a busy city centre hotel. It had a really big walk in shower with both a rain head and a wall mounted, removable shower head. You could only use one at a time and pressure wasn't great, but temp was good and easy to adjust.

The room has a small wardrobe, with interior light, a couple of shelves and a set of three drawers. There is also a digital safe - and a decent sized one too.

The bed was great, a big, firm kingsize. Heaven!

Also in the room was a dressing table and chair, plus a comfy chair and foot stool. A big plus was the fact the room had a cafetiere and sachets of fresh coffee, so much better than the usual instant. There was also good - complimentary - WIFI in the room too.

The room had air conditioning, but it struggled with the heat wave, still we managed a good night's sleep, which is more than most people that weekend!

There is a small but well equipped and maintained gym in the basement that received a visit Sunday morning.

We had lunch in the hotel's restaurant Saturday afternoon. Fish and chips for one us and risotto for the other. The risotto was good. The fish was served in a fish fryer basket and had a very crisp batter, but was let down by the fish's lack of flavour. Breakfast the following morning consisted of a selection of cold items and an optional cooked breakfast. When served, it looked a little uninspired, however, it was extremely tasty. On the Monday morning, we had breakfast in the Italian cafe across the road. A decent breakfast at less than half the price. We sat on the breakfast bar at the window and watched Glasgow go to work, a nice alternative to the hotel.

We enjoyed our mini break at the Indigo. The hotel was comfy and pretty well located. Would we stay again? Yes.

Room Tip: Be aware that rooms on at least one side are quite close to offices next door. Very effective net cu...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gadgeteer1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, July 23, 2013
Thank you for the taking the time to post your wonderful review of Hotel Indigo. We are delighted that you thoroughly enjoyed your stay and we hope that we can welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
125 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed July 18, 2013

Had a great stay at Hotel Indigo.
Just a few minutes from the main shopping area in Glasgow.
Car park right beside the hotel, guests can get a discount parking here so make sure you ask for the special ticket at hotel reception.
The girl who checked us in was very friendly and helpful.
Our room was a suite which was a great size, comfortable bed and a complimentary mini bar. We also got a very nice cheese plate in the evening.
Highly recommended!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pablo256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, July 23, 2013
Thank you for the taking the time to post your wonderful review of Hotel Indigo. We are delighted that you thoroughly enjoyed your stay and we hope that we can welcome you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 17, 2013

We have stayed at this hotel on several occasions and have never been let down. The staff are very helpful and attentive. We stayed to celebrate our wedding anniversary and received a complimentary starter from the chef and Colm (front of house manager) had also arranged for beautiful chocolate strawberries placed in our fridge, this was a really nice touch and well appreciated. The rooms are very comfortable and have everything you could ask for. Food is also of a high quality and breakfast served (hot) in your room at no extra cost. Overall I would recommend this hotel and have nothing negative to say. Thanks to everyone at the hotel and we hope to see you all again soon.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lolly276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis M, General Manager at Hotel Indigo Glasgow, responded to this review, July 23, 2013
Thank you for the taking the time to post your wonderful review of Hotel Indigo. We are delighted that you thoroughly enjoyed your stay and we also look forward to welcoming you back to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Glasgow

Property: Hotel Indigo Glasgow
Address: 75 Waterloo Street, Glasgow G2 7DA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Glasgow
#5 Family Hotel in Glasgow
#8 Romantic Hotel in Glasgow
#9 Business Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Glasgow 4*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel Indigo Glasgow, is an exciting modernization and re-creation of a beautiful Victorian historic building right in the heart of the Glasgow financial services district. Refreshingly different, inspirational and intriguing, this inviting Glasgow hotel has 94 bedrooms with the ultimate business communication facilities and the latest luxury hotel room comforts. With Egyptian cotton linen, luxury toiletries and soft towels with invigorating rain fall showers, the bedrooms are a haven from the bustle of the day. ... more   less 
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Also Known As:
Hotel Indigo Glasgow Scotland

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