we were going to an event in Glasgow so decided to treat ourselves to a night in a hotel as a treat. We had booked an executive room which came with complimentary bar and access to the executive lounge.
When we got to the hotel we realised we had not brought cufflinks and we phoned reception to see if they could help. Within 15 minutes they had come to the room with a pair of cufflinks to lend us for the evening, which we returned to reception in the morning. Staff were very helpful.
The only minor thing was that in the morning the breakfast was a wee bit cold but otherwise it was a great stayMore