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“Mixed view - room fine, food poor.”

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Carlton George Hotel
Ranked #20 of 96 Hotels in Glasgow
Certificate of Excellence
Scotland
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Mixed view - room fine, food poor.”
3 of 5 bubbles Reviewed October 20, 2012

The deal for a Club Room with balcony, breakfast and dinner should have been good but the quality of the dinner and breakfast were poor. Our experience of the hotel before arriving was excellent. reception dealt with a change of date request and upgraded our room for free. Great start!
On arrival the hotel, beyond reception, has an air of faded grandeur. Our room (509) was good, clean, very spacious with a comfortable bed and included a small amount og gin, whisky and vodka in decanters. there was a complimentary mini bar with 1 small red wine and 1 small white, bottled water and 2 small tins of lemonade, tonic coke and bottled water . Good size bathroom but the shower was poor (over bath, little power)
It reall y all went wrong at dinner. Roof top not something the Windows restaurant should be over playing. It looks at offices and a church. My special (off menu and planned several days in advance) was good, my partners from the a la carte (you pay extra for going a la carte) was very poor. A cold lamb ravioli starter (on cold plates) and a very poor quality steak (8oz rib eye at £22 was chuck and incinerated). This really took the edge off the planned romantic evening.
Breakfast was no better - eggs hollandaise was served cold, not warm (again on a cold plate).
Issues for both meals were highlighted to the restaurant and at reception but were met with unconvincing apologies and no real effort to recompense. By comparison we ate lunch the following day at the Grill Room on the Square - wonderful and highly recommended for service and food. Fantastic steaks and a level the Carlton George will not meet with the current kitchen.
All in all, a good deal for decent rooms right in the centre of town and with executive lounge access and the free mini bar it certainly helps with value... but don't eat here.

Room Tip: Take a deal without dinner and eat elsewhere. The executive club is fine and the booze, coffee etc...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnny2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,642 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Scotland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

We had a fanastic stay at the Carlton George. Evening meal in resturant was very good an service excellent. Again breakfast was fab and service very good. The lounge did feel like you were sitting in your ownliving room very chilled and comfortable.

Room Tip: Our room was amazing it had its own small balcony
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Una R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quincy, Massachusetts
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

I stayed at the Carlton George for four nights in October 2012. The location couldn't be better, very close to Glasgow Queen Street Station and Buchanan Street shopping. The hotel was surprisingly quiet; even the tiny lobby felt like an oasis. The executive lounge was a terrific added perk with a fireplace, a flat-panel TV, and a fridge filled with Fosters, soft drinks, and mineral waters. My room on the first floor was small but comfortable; it was fine for one individual. The bathroom had good counter space. The room had many of the usual features you expect in a British hotel, e.g., heated towel rack and coffee and tea service. Last, but not least, I really appreciated the climate control and could get the room as cool as I wanted. Overall, I had a great stay!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ReMars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed October 17, 2012

Hotel is next to Queen Street station and very central. Some rooms look only into a central ventilation shaft and are therefore rather dark. Bathroom was clean but the room was showing first signs of needing some TLC.
For business there is no immediate place to chat to colleagues – although there is a business lounge for certain rooms.
Room was provided early and the check-in staff were fine.
Breakfast was ok and the staff friendly.
Better hotels in Glasgow – but if they are full – this one is ok.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, Oregon
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed October 17, 2012

Great hotel in a great location. Staff very good especially in the Windows restaurant. Executive bar an added bonus. Would definitely stay there again. We did the Sunday Special deal and was great value.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrsjaneyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west lothian scotland
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed October 16, 2012

Having used this hotel before. We decided to book knowing that the position of the hotel for Glasgow city center is fabulous. Got a room on the first floor- husband thought it was noisy being able to hear the underground. We asked for an upgrade on arrival - unfortunately the rooms were all booked. Dinner and staff were excellent although we were not impressed by the breakfast or some of the staff cooking the breakfast. On departing from the hotel- we advised the reception staff- what had happened at breakfast and they took this on board and deducted our breakfast from the bill. We will re-book this hotel and recomment to our friends

Room Tip: Not on the first floor- would upgrade
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyesblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
166 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed October 13, 2012

Pros:
Location
Comfortable bed
Friendly staff
Great breakfast
Decent dinner food
Free bar on 7th floor

Cons:
Feels a bit dated...could use a bit of a modernisation and sprucing up a bit in the rooms
Room a bit cramped
Not the best of wifi signals, but works

Overall, a great stay, would stay again.

Stayed October 2012, traveled on business
Helpful?
1 Thank Daniel5153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton George Hotel

Property: Carlton George Hotel
Address: 44 West George Street, Glasgow G2 1DH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Business Hotel in Glasgow
#8 Luxury Hotel in Glasgow
#14 Romantic Hotel in Glasgow
#20 Family Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton George Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
Based right in the heart of Glasgow, adjacent to Queen Street Station and Buchanan Street and with the airport bus service stopping right at our door, we are the perfect city centre base. We are four star rated, and each of our 64 bedrooms feature a complimentary Minibar and decanted spirits, multi channel LCD TV with Sky Sports 1, 2 and 3, desk, and bathroom with bath and power shower to ensure you have a comfortable and relaxing stay while you are with us. WiFi is free for the duration of your stay, and so are local phone calls. National calls are just 3p per minute. Located on the 7th floor of the hotel, Windows is Glasgow's only rooftop restaurant. Windows Restaurant serves delicious dishes created with local produce with menus changing to reflect what's in season. In fact, the food is only matched by the view over the rooftops of Glasgow! Breakfast is served in Windows in the morning, or can be delivered to your room. Guests can enjoy complimentary soft drinks, snacks and coffee throughout the day, and complimentary wine, beer and selected spirits each evening in the Executive Lounge located on the 7th floor. The lounge also features the Thomson Boardroom, ideal for meetings or private dining for up to 14 people. At the Carlton George Hotel we've worked hard to create a comfortable and informal setting where you can make yourself at home and relax, but still experience fantastic service. ... more   less 
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Also Known As:
Carlton George Glasgow
Hotel Carlton George
Carlton George Hotel Glasgow, Scotland

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