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“Lovely hotel, staff & Location - no faults”

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Carlton George Hotel
Ranked #19 of 95 Hotels in Glasgow
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Lovely hotel, staff & Location - no faults”
Reviewed June 26, 2011

I stayed here with a friend for 1 night for the Take That concert! It is literally a minute walk from Queen Street train station.
We arrived at 1pm but had no problem checking in we got straight to our room. Lovely guy at reception that checked us in too.
We booked a standard room but we were told we had been upgraded to a Club. On first entry to the room I wasn't sure what the differences were until I checked out the different rooms online. We got free wifi, free snacks (crisps, biscuits, chocolate), there were 3 decanters with Whiskey, Sherry & Gin in them (not full but enough), plus a mini bar stocked with juices, 1 vodka, 1 bacardi, red & white wine - perfect! We also had an ipod docking station.
Comfortable beds, plenty space in the room, nicely (Scottish) decoration.
Breakfast was included in our rate, there was a choice of continental cold snacks and also a hot buffet.
I also read online that we were entitled to free drinks in the lounge for our room but we weren't told that - although not that we needed it.
Hotel is in a perfect location to get about Glasgow.

The concert was at Hampden, we got a taxi most of the way there and only cost us £7 - but we walked back, the traffic looked horrendous, it was quite an easy walk back, probaly 45 mins/1 hour.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kelsrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 29, 2011
Delighted that you liked your upgraded room. The i-pod docking stations are a new addition to the Club Rooms, I hope you made use of it for all your Take That tunes!
I look forward ot welcoming you back to on your next trip to Glasgow.

Duncan Johnston
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (400)
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Edinburgh
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 25, 2011

Stayed here with my girlfriend on a Friday night. The hotel was perfectly comfortable. The room we had was a good size and a very comfortable bed. Bathroom was good and clean, and towels big, fluffy, and with a lovely fresh smell. Our rate included breakfast, which was in the restaurant on the top floor (nice views over the surrounding rooftops) and it was good, with self-service cooked and continental items and a helpful waitress service to top up drinks when required. All staff we encountered were plesant and helpful. Complimentary minibar wias a nice touch - something i've only ever previously had in a suite in hotels (we had a standard room) - as were the complimentary spirits in decanters.

Only downside was the decor felt a bit tired, and furnitue in our room was a bit scuffed in places - but certainly not unnacceptably so.

Our room overlooked the central quad so the view was only into other rooms. But it was one night and we were not there for the views.

All in all, a comfortable, reasonably priced stay in the very heart of Glasgow and about a minute's walk from Queen Street train station.

Room Tip: If you want a view, ask for one!
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JackWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 27, 2011
Thanks for taking the time to leave your comments. Delighted that you liked our hotel and had a comfortable sleep. We are constantly upgrading our rooms, next time you stay ask for a front facing room.

Duncan Johnston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 20, 2011

I stayed over in Carlton George for one night only. It is situated in the city centre, which makes life so much easier. The closest car park is 2 minutes away from the hotel. The room was clean and everything was perfect except the desk chair, which was broken :)

The breakfast was amazing and I enjoyed it a lot. The staff was very professional and polite. The receptionist - SYLWIA presented very good customer skills and was very helpful at all time. It shows that she truly enjoys working in hospitality industry, which is very rare nowadays. I would definitely stayed again in the Carlton George hotel.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mumin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 21, 2011
Thank you for your feedback- the desk chair has been removed- looks like a manufacturing fault as the room was refurbished only 6 weeks ago. I will pass on your kind comments to Sylwia, I have agreat guest relations team here.

Duncan Johnston
General Manager
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Glasgow, United Kingdom
1 review
Reviewed June 19, 2011

My husband and I stayed here for our Wedding Anniversary and thoroughly enjoyed our eperience. The hotel staff were very welcoming and pleasant and made our stay very comfortable. We had a Club room which was a great size and had everything you could ever need for your stay. I really appreciated the fluffy big towels, dressing gown and slippers and of course the free minibar was an added bonus! We had access into the executive lounge where we had free alcohol, snacks, tea, coffee etc. There was also a fire, very comfortable chairs - almost felt like you were sitting in your own home!

We had our dinner in the hotel which was again was very good. Once more the staff were wonderful and we even "spoke" with the chef!

We are already considering coming back for our next anniversary - if not before!

Well done everybody concerned at the hotel and thank you for making our stay feel special!

Room Tip: All rooms have everything you will ever need
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jmcgaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 20, 2011
Thank you for your kind comments. It is great that our chef is visible and tha tguests can speak with him, it all adds to the dining experience. Don't wait for your next anniversary to come back- follow us on twitter and facebook for special offers.

Duncan Johnston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 14, 2011

Central for everything staff could not have been any more helpful

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kourky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2011

My mother and I stayed at the Carlton George for 10 nights in April. We loved the hotel and the location couldn't have been any better! It was the perfect spot to ventrue out from everyday. The serfvice was wonderful, and the staff were great. Thanks for a great stay!

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LisaMarieV66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 20, 2011
I am delighted that you and your Mother had a good experience. We are getting a lot more Candian guests- thanks for spreading the word.

Duncan Johnston
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
130 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed June 13, 2011

From check in to check out the service was as before - excellent. Residents lounge is a real bonus for coffee/drinks and to meet up & relax with friends. Can't get more central than this hotel and it's a quiet oasis for escaping from the shopping & bustle of central Glasgow.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank iainbarclaybod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review, June 20, 2011
It is great to read that you found your experience consistent with your last stay. Looking forward to seeing you next time and many more in the future!

Duncan Johnston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton George Hotel

Property: Carlton George Hotel
Address: 44 West George Street, Glasgow G2 1DH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Business Hotel in Glasgow
#9 Luxury Hotel in Glasgow
#14 Romantic Hotel in Glasgow
#20 Family Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton George Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
Based right in the heart of Glasgow, adjacent to Queen Street Station and Buchanan Street and with the airport bus service stopping right at our door, we are the perfect city centre base. We are four star rated, and each of our 64 bedrooms feature a complimentary Minibar and decanted spirits, multi channel LCD TV with Sky Sports 1, 2 and 3, desk, and bathroom with bath and power shower to ensure you have a comfortable and relaxing stay while you are with us. WiFi is free for the duration of your stay, and so are local phone calls. National calls are just 3p per minute. Located on the 7th floor of the hotel, Windows is Glasgow's only rooftop restaurant. Windows Restaurant serves delicious dishes created with local produce with menus changing to reflect what's in season. In fact, the food is only matched by the view over the rooftops of Glasgow! Breakfast is served in Windows in the morning, or can be delivered to your room. Guests can enjoy complimentary soft drinks, snacks and coffee throughout the day, and complimentary wine, beer and selected spirits each evening in the Executive Lounge located on the 7th floor. The lounge also features the Thomson Boardroom, ideal for meetings or private dining for up to 14 people. At the Carlton George Hotel we've worked hard to create a comfortable and informal setting where you can make yourself at home and relax, but still experience fantastic service. ... more   less 
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Also Known As:
Carlton George Glasgow
Hotel Carlton George
Carlton George Hotel Glasgow, Scotland

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