We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a fantastic and welcoming hotel”
Review of Hilton Glasgow

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Glasgow
Ranked #31 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed February 9, 2014

Stayed 5th-7th Feb 2014 and so much better than the Hilton's London. Don't worry about the entrance roads, On entrance to the hotel is Wow. Reception very welcoming after early travel and onward to work. Booked me in early & what a lovely big room with big double bed. Bathroom Wow as was everything about room. Great tea coffee making facilities, large flat screen tv,desk,table,settee,sliding mirrored wardrobe.Hallways, lifts all got the Wow factor. Used pool which was out of this world and will use gym next time I'm there. Breakfast was excellent Buffett as usual for most big hotels but had a warm and friendly feel. Constantly checking on food, asked for two poached eggs no bother. There was a room being used near to me for some sort of private therapy room. The reception were very apologetic and wanted to move me. I said no worries just like it to be quiet which it was. I returned to my room to find a bottle of very nice red wine and large plate of fresh fruits. There was no need but this is the difference between a high quality hotel and others. Thank you Hilton's Glasgow will definitely stay with you again. Ps thank the person providing the servicing (cleaning, making up & replenishing supplies) of the room' very great full. All this means a lot when your constantly working away.

Room Tip: Just stay here you won't regret it and price very competitive.
See more room tips
  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Traveling-Big-Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaLaverty, Manager at Hilton Glasgow, responded to this reviewResponded July 17, 2014

Dear thorne-birds,

Thank you for taking the time to review in detail your stay at Hilton Glasgow.

I am delighted to hear you enjoyed your visit with us and appreciate your comments. Your thanks has been passed onto our Head Housekeeper to share with the team.

We look forward to welcoming you back.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,416)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,982 - 1,988 of 3,416 reviews

Reviewed February 9, 2014

excellent room but try for west view for sunset .bar +food prices a bit high .parking overnite £12.00 but convenient in the hotel grounds. food was average .good location +not far from city centre. would have preferred carvery dining service same as breakfast style choice was excellent

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank jamesgN8376YZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaLaverty, Manager at Hilton Glasgow, responded to this reviewResponded July 17, 2014

Thank you for taking the time to review your stay at Hilton Glasgow.

I am delighted to hear you enjoyed your excellent room and breakfast choice.

I do hope you will come and stay with us again.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

When doing business in Glasgow I would highly recommend the Hilton in city center. All our needs were met in a high class business environment. Conveniently linked to highways and only 15 minutes from the airport. Overall a very pleasurable experience .

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaLaverty, Manager at Hilton Glasgow, responded to this reviewResponded July 17, 2014

Dear Richard M,

Thank you for your great feedback regarding your stay at Hilton Glasgow.

I have shared your kind comments with our team.

We look forward to welcoming you back.

kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2014

Stay here quite a lot on business. The staff are very friendly and check-in is painless. The rooms are very large, not too hot and very comfy. The beds are big and good quality bed linen.

Breakfast is a big affair and there is something for everyone.

Good solid hotel, great staff, good location and everything you need

Room Tip: Room 1219 is a nice big room, plenty of space
See more room tips
  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lilithLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGlasgow, Manager at Hilton Glasgow, responded to this reviewResponded February 11, 2014

Dear lilithLondon,

Thank you for taking the time to review your stay at Hilton Glasgow.

It is always a pleasure to receive reviews from our loyal guests and I am delighted to read your compliments on our service, product and location.

We look forward to welcoming you back very soon.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

Stayed in the hotel on 31st January in a superior suite. The room wasn't as up-to-date as I expected it to be and from what it looks like in the photos, but it was very clean and still very nice. The bathroom and shower especially were also great.

We ate in the Morblas restaurant in the evening and the food was fantastic - definitely recommend eating here if you are staying in the hotel. Also had afternoon tea on the Saturday which was great too. Good selection of cakes & sandwiches and an even better selection of teas!

The staff were all very helpful too - overall a great place to stay!

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank framec13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGlasgow, Manager at Hilton Glasgow, responded to this reviewResponded February 11, 2014

Dear framec13,

Thank you for taking the time to review your stay at Hilton Glasgow.

I am delighted to hear you enjoyed your time at the hotel particularly your dining experience in Morblas Seafood and Grill and Afternoon Tea in Ti Tea Lounge.

It is always a pleasure to share positive feedback with our team and we look forward to welcoming you back very soon.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014 via mobile

My husband and I recently came to the Hilton Glasgow for a spa day as part of our Christmas present. We had heard lots of good things about the spa and it really did live upto it's expectations! Staff made us feel welcome before a day of relaxation ! We caught a late breakfast before the spa in the restaurant it was fantastic from all the wonderful fresh fruit on the buffet to the fresh pastries and breads it was outstanding and the chef especially made us feel welcome by coming out and talking to guests! Don't really know if we were too keen on the coffee machines though - minor fault-

The staff were just lovely ! Quick, efficient and always had time to come and speak to guests !
I would especially like to thank the two young girls who were on the floor who were just fantastic they took care of us by asking if we needed anything at all and if we wanted any take away backs for the rest of the day! they also looked like they were happy to be there too which is a nice change to some places !
The older male waiter did look miserable and didn't seem to care too much especially when we saw him walk straight past a guest when they were looking for assistance which is something we didn't expect!

Overall we had a fantastic day in the Hilton, top food , top staff ... Hilton is one of a kind!

Stayed: February 2014, traveled as a couple
Thank Katiestoves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGlasgow, Manager at Hilton Glasgow, responded to this reviewResponded February 11, 2014

Dear katiestoves,
Thank you for taking the time to review your Spa Day at Hilton Glasgow.

I am delighted to hear you were able to enjoy a late breakfast and found the staff lovely, I have passed on your kind comments to our breakfast chef and our Morblas Seafood and Grill team.

I have noted your comment regarding the male waiter you mentioned and have shared your feedback with our Restaurant Manager to ensure your comments are included in our customer service training.

It’s great to read overall you had a fantastic day and we look forward to welcoming you back in the near future.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014 via mobile

Due to a huge installation in the locale, I have practically lived here since November. The accommodation is okay, although maintenance is iffy at times with room safes being a particular problem across a large number of rooms.
I would recommend any guests to eat out whenever possible as the service in the bar area is pitiful. This has to be the only 5 star hotel (as advertised by the hotel) with a 2 star food and beverage policy. If seated in the bar area (not at the bar itself) it is not unusual to have to ask the waiting staff where your order is two or three times, wait >30 minutes for a drink to be delivered and for food to be so delayed the option of just waiting for breakfast appears appealing.

Stayed: February 2014, traveled on business
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGlasgow, Manager at Hilton Glasgow, responded to this reviewResponded February 24, 2014

Dear Lord_Anderson,

Thank you for taking the time to review your stay at Hilton Glasgow.

I am so sorry to hear of the service and maintenance issues you experienced during you stay with us, especially since you have been staying at the hotel since November.

I have since spoken with our Food and Beverage Manager and shared your comments regarding the lack of service you received in the bar area. I can assure you that this is not the service we strive to achieve and your feedback has been shared with the Connich Bar team as part of their on-going customer service training.

We always appreciate feedback from our loyal guests and I can assure you that all of the areas mentioned within your review will be included in our ongoing review of product and services.

We look forward to welcoming you back in the near future.

Kind Regards,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Glasgow hotels
City Centre
Doubletree by Hilton Hotel Glasgow Central
Anderston
Glasgow Marriott Hotel
Glasgow Marriott Hotel
#46 of 93 in Glasgow
2,008 reviews
Anderston
Radisson Blu Hotel, Glasgow
Show Prices
Show Prices
Show Prices
Anderston
Hilton Garden Inn Glasgow City Centre
Anderston
Hotel Indigo Glasgow
Hotel Indigo Glasgow
#14 of 93 in Glasgow
2,358 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Glasgow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Glasgow

Address: 1 William Street, Glasgow G3 8HT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Luxury Hotel in Glasgow
#15 Business Hotel in Glasgow
#19 Romantic Hotel in Glasgow
#22 Family Hotel in Glasgow
Price Range: $101 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Glasgow 5*
Number of rooms: 319
Official Description (provided by the hotel):
Centrally located, the 5 star Hilton Glasgow Hotel is set in the heart of the city’s financial district, with excellent transport links and easy access to the Scottish Exhibition & Conference Centre (SECC). Just 15 minutes from Glasgow International Airport and a a few minutes walk from the city's shopping district; this landmark hotel is perfect for business or leisure. One of Glasgow’s most stylish hotels, Hilton Glasgow offers 319 contemporary bedrooms providing every comfort, designed to make your stay as relaxed as possible. Each room boasts an LCD television with on demand movies, high speed internet access and complimentary toiletries.Keep fit in the hotel’s Livingwell Health Club,relax in The Ocean Rooms Spa or unwind and enjoy afternoon tea in Ti Tea Lounge.Sample Scottish hospitality at it's best in Morblas Seafood and Grill or relax with a cocktail in Connich Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Agoda, Booking.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Hilton Glasgow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Glasgow Hotel Glasgow
Hilton International Glasgow
Glasgow Hilton International
Glasgow Hilton Hotel
Hilton Glasgow Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing