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“Mercure”

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Mercure Glasgow City Hotel
Ranked #72 of 93 Hotels in Glasgow
Reviewed December 4, 2013

A typical chain hotel. The room was rather small and cramped, but there was adequate storage and everything we needed for an overnight stay. The sink in the bathroom had a large crack, which was rather off-putting. Very good central location, though, and it had a small, but adequate car park, which meant we didn't have to worry about finding somewhere to park the car. Staff were friendly and helpful.

Room Tip: We had a view of a wall, so it's probably best to ask for a room at the front.
See more room tips
  • Stayed: October 2013, traveled with family
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded December 5, 2013

Dear Guest,
Thank you for your review and comments on your stay at the Mercure Glasgow City hotel.

I am pleased that you were comfortable during your stay at the hotel and had everything you needed.

I hope that you will decide to stay with us again in the future.

Kind regards

Monica Docherty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 - 615 of 1,060 reviews

Reviewed December 3, 2013

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Joyce H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded December 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 29, 2013

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank ADBr0wn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded December 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 27, 2013

  • Stayed: November 2013, traveled with friends
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    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank JayF72
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded November 28, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 27, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Muriel M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded November 28, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 20, 2013

  • Stayed: November 2013, traveled as a couple
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    • Location
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Review collected in partnership with Accorhotels.com
Thank crazydiamond724
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded November 25, 2013

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Reviewed November 19, 2013

Have stayed here on several occasions over the years but boy is it in DIRE need of some attention.
carpets faded, well worn and not the cleanest. Broken tiles in the bathroom and paint peeling from surrounds.
Very poor quality glazing which totally fails to keep out street noise......not helpful when you are next to a casino!
Breakfasts very basic and to be honest I have had better from street vendors.
Fish for lunch one day probably would have made a good weapon to hit and enemy over the head with.

Hey you get the picture!

  • Stayed: November 2013, traveled on business
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Thank ScotlandFramed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this reviewResponded November 25, 2013

Dear Guest,

Thank you for your review on your stay at the Mercure Glasgow City hotel.

I am sorry that you did not enjoy your stay at the hotel. Certainly poor standards of housekeeping and maintenance are not acceptable and I have passed on your comments to both teams for immediate redress to prevent future occurrence.

I do hope that this experience has not put you off booking with other Mercure properties in the future.

Yours sincerely

Monica Docherty
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Glasgow City Hotel

Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #72 of 93 Hotels in Glasgow
Price Range: $83 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Glasgow City Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Mercure Glasgow City is on the doorstep of the contemporary Merchant City: once home to mansions, banks and warehouses you'll now find some of the city's best bars, restaurants and clubs. Mercure Glasgow City features 91 modern bedrooms with LCD TV's and high speed Internet. A cafe/bar and fresh exterior facade complete the look making this hotel the ideal base to enjoy the delights of Glasgow. There is a small chargeable car park at the rear of the building which is £10.00 for 24 hours. ... more   less 
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Also Known As:
Ramada Glasgow
Glasgow Ramada
Mercure Glasgow City Hotel Scotland

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