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“Standard chain hotel made great with great staff!”

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Holiday Inn Express Glasgow City Centre Riverside
Ranked #28 of 93 Hotels in Glasgow
Certificate of Excellence
Reviewed September 8, 2013

Spent a very comfortable three nights here in late August. standard chain hotel fare, uninspiring decor etc but made great by thee excellent team that staff this hotel. Went out of their way to recommend places to go etc Breakfast suffered from poor choice (a continental breakfast should not offer just 1 choice of cheese and no cold meats etc) but what was offered was well cooked, well presented and tasty. Good value @ £55 a night but better choices around when their rates are much higher.

Stayed: August 2013, traveled with family
Thank slimmerthanever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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742 - 748 of 1,218 reviews

Reviewed September 7, 2013

Stayed in the hotel for 4 nights with my husband . The rooms had lots of space,the room was set at an even temperature which you could put up,or down if wished, there was also air conditioning for when to hot. All the staff were very friendly and helpful. The hotel is within walking distance of the shopping malls.Would stay there again.

Room Tip: Ask for a room at the back of the hotel as it can be noisy with the traffic at the front
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  • Stayed: August 2013, traveled as a couple
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1  Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

A typical Holiday Inn Express in a good central location. Comfortable room and reasonable breakfast. What set it apart was the staff. As usual they run with a low number but in quality terms they were the best. Friendly and very professional. We use the chain a lot and always comment on how good the staff are but these guys were just superb.

Stayed: September 2013, traveled as a couple
Thank Viewlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this reviewResponded September 5, 2013

Dear Guest,

Thank you so much for your review of our hotel.

It is wonderful to hear how much you enjoyed your stay, and I hugely appreciate your lovely comments regarding our friendly and professional staff. Our team work really hard to give all our guests the best possible experience when they are staying with us, and I am glad you feel they excelled at this.

We are very much looking forward to welcoming you back again soon.

Kind Regards,

Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013 via mobile

stayed here for one night. room was clean, had basic facilities to make a short stay comfortable. staff were great, welcoming and informative by helping us with simple issues that we had from tv in room not turning on to best place to park offering a deal to us which was great. security was something that made me feel safe during my stay here as it was a 24 hour hotel which had a manned reception area at all times and also the front door also gets locked at midnight so your keycard which guests are given on first arrival is the only thing that will let you in and then there is another controlled entry door after reception to access lifts/stairs to rooms. The only major issue I had was one which was out of hotels hands in a way but being in a busy location as its in the city centre, our room was facing onto a main road which had noisy crowds making their way home from pubs/clubs which at one point turned into long, noisy, aggressive disputes. this gave me a broken sleep.

  • Stayed: August 2013
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Thank Freezincoldpint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

great stay helped by friendly helpfull staff,comfortable room great breakfast now stayed four times recomended.will be back.glasgow was great and a good nights sleep was had each night so awoke each morning ready for an other day of exploring.
allan@lorraine

  • Stayed: August 2013, traveled as a couple
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Thank prestwickboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

I stayed here in August with a group on a Treyn Holiday.

What were the strengths?
The hotel was clean..
The staff were friendly.
My room was spacious and comfortable.

What were the weaknesses?
Breakfast was rather disappointing: cheap sausages, cheap bread, cheap fruit juice....
The breakfast area could not cope at 0800 in the morning - too many people in too small a place.

Good - apart from breakfast: eat early and lower your expectations.


Overall, the hotel seemed to be on tick-over.

  • Stayed: August 2013, traveled with friends
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1  Thank Ge0ffreyHamm0nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this reviewResponded August 31, 2013

Dear Guest,

Thank you for taking the time to leave a review of our hotel.

I am pleased to hear you enjoyed most aspects of your stay, finding the rooms to be clean, comfortable and spacious, and our staff to be so friendly and helpful.

We provide our complimentary Express Start Breakfast for all our guests, and our staff work extremely hard to make sure this runs smoothly, and that all our guests are satisfied, so I can only apologise if this fell below your expectations.

Thank you once again for your review.

Kind Regards,

Hotel Management Team

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Reviewed August 27, 2013 via mobile

The hotel is very convenient for travellers. I stayed 1 night arriving late (8pm) leaving early (7am).
The staff were great and really helpfull to my party of 5 people (2rooms). The rooms were perfectly clean and the bed very comfortable. The breakfast in the morning is what you should expectd for this kind of hotel (and the price you pay) and the food, coffee snd juices were enough. (Be aware you can get a proper 5 star breakfast in other hotels if you are willing to pay their price). I will definitely return next time I'm in Glasgow.

  • Stayed: August 2013
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Thank Mr_WS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Romantic Hotel in Glasgow
#22 Business Hotel in Glasgow
#27 Family Hotel in Glasgow
Price Range: $81 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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