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“Faultless stay”

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Holiday Inn Express Glasgow City Centre Riverside
Ranked #27 of 95 Hotels in Glasgow
Certificate of Excellence
blackpool
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Faultless stay”
Reviewed June 9, 2013

Can only praise this hotel for what we paid,which was approximately £20 a night for our 3 night stay.
Breakfast a bit basic,and it's hoped you like sausages,as bacon is not on the menu,but they have continental,and you really cannot complain at these prices.
Hotel staff could not do enough,especially when we had a problem with the room door,and Agnes deserves praise for her smile,and making every customer feel special.
Room comfortable,clean and quiet,and the city centre was within walking distance.Highly recommended.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Douglas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, June 19, 2013
Dear Guest,

Thank you for your recent review.

I am pleased you enjoyed your stay with us, and that you would highly recommend us.

I will pass your comments on to the staff, and especially to Agnes - she will be delighted!

Kind Regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,163 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Inverness
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 7, 2013

Arrived, easy check-in. Great that one person per room now gets free Wifi. It would be nice to see this extended to anyone staying. Room was basic, clean with the usual hair dryer and kettle. We were unable to use the room phone to call each others room though, contrary to the instructions. Bed was really comfortable, could easily have had a really long lie in past check-out time. Will stay again in the future.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank BradolfPitler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Skye, United Kingdom
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 6, 2013

My third visit to this hotel and I'm pleased to say that the only problem I had encountered on a previous visit - a poor check-in experience - was not repeated and all the staff we came into contact with were excellent, Check-in was fast and friendly and we were given plenty of advice about parking - unfortunately I had already parked in a very expensive car park some distance away!
The room was very good and once again they took note of my request for a room at the back away from the traffic noise which is prevalent at the front. Breakfast too was excellent, mainly the standard HI Express offering but plenty of variety (even a couple of things I have only seen at more expensive IHG hotels) and fresh.
The hotel's location is great for the city centre and I especially like it for its proximity to both main railway stations - no more than a five minute walk to either.
Having had my faith restored, I will certainly be using this one again.

Room Tip: If you don't like traffic noise, ask for one at the back!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rupert_allison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, June 19, 2013
Dear Guest,

Thank you so much for taking the time to leave a review. As a regular guest, your feedback is very important to us, and we really appreciate it. It allows us to address any problems that you may have experienced, and do everything we can to rectify them.

I am so pleased you enjoyed your recent stay with us, and will continue to return to Holiday Inn Express Glasgow Riverside.

We look forward to welcoming you back again soon.

Kind Regards,

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 1, 2013

Booked this hotel in the hope of getting a room with a River view, but this was not possible when we arrived which was a little disappointing.
The location was ideal, very short walk to city centre.
Car parking was plentiful in a nearby NCP car park, £12 for 24 hours, buy the voucher from reception for £9 for 24 hours. Car park is run down and people walk through it as a short cut but fortunately no problems.
Room was clean with all facilities except a room fridge. Shower was powerful and hot. Room was also quiet with no noise from surrounding rooms.
Breakfast was varied and plentiful allowing a good start to the day.
Staff were extremely friendly and helpful.
Obtained the room for a good price from a hotel rooms website.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank tmansy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 1, 2013

ideal for a visit to Glasgow right in the centre near to shops and local interests. parking nearby to hotel, rooms are clean and well maintained with breakfast facilities available this makes for an ideal stop over place.

  • Stayed July 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dina98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukie, Oregon
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2013

Our one night between trains was spent here - we were welcomed and given some good tips for dinner. The room was immaculate, and on a quiet floor. The hotel provided a feather-free room, with no problem. The bed was comfortable.

We had a nice stroll through a historic part of the city, and an excellent dinner. We should have spent more time here....

Room Tip: The staff was engaged in helping us get sorted, and we were pleased with our visit.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Betty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, June 2, 2013
Dear Guest,

I am very glad to hear that you enjoyed your brief stay with us. I hope you will be able to spend a bit longer with us when you return to Glasgow.

Our friendly and informative team are on hand 24 hours a day to assist in any way we can, including giving tips and recommendations for places to eat, and things to see and do in Glasgow - and further afield!

I appreciate your comments on how clean and comfortable your room was, and I will pass this on to our Housekeeping team.

Kind Regards,

Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed May 30, 2013

We were visiting the Ideal Home Exhibition so wanted somewhere close to the SECC and this fitted the bill. The hotel staff were friendly and welcoming from the moment we arrived and needed directions to the off-site parking which was only up the road a little. In fact my husband could see our car from our 5th floor bedroom so quite close indeed. We were there at a particularly busy time - Scottish Cup Final so we appreciated the tip to go down early for breakfast which we did. Breakfast was good although we would have preferred filter coffee to the machine coffee they had - it just was too strong. The room was a good size and very clean - I like the layout of the bathroom with the toilet tucked behind the door and the angled mirrors. All in all I would use this hotel again if attending something at the SECC but it is also well placed for the city as well.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fofoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Property: Holiday Inn Express Glasgow City Centre Riverside
Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Business Hotel in Glasgow
#22 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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