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“A fine Hotel will be back”

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Holiday Inn Express Glasgow City Centre Riverside
Ranked #27 of 96 Hotels in Glasgow
Certificate of Excellence
Dumfries, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A fine Hotel will be back”
5 of 5 bubbles Reviewed May 21, 2013

My Husband booked through Priority Club & is our 2nd visit to this Hotel this year. Better than last visit we had but it hasn't stop me coming back to this Hotel again.The Hotel was very clean & the staff made you very Welcome & they also nice.When we got to our room it was great we had a lovely view from our room by the River & it was very clean & spacious to, just what you need when you have a 13yr old & 8yr old that little bit more extra space. so Thank you Holiday Inn. breakfast was good the day after we enjoyed.. but sorry we don't like your Sausages.

I do like this Hotel its just down the road fae Argyle St for clothes shopping etc, its not far to walk at all. Fantastic will be back again soon to your Hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicolawalker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, May 23, 2013
Dear Guest,

Thank you for taking the time to leave a review of our hotel.

I am really pleased you got to experience the high level of guest service that our staff provide, and that you were made to feel so welcome and comfortable during your stay.

I will also pass on your comments regarding the high standards of cleanliness to our housekeeping team.

As you mentioned, we are in a great location for everything Glasgow has to offer. We are close to all the shops, museums and train stations, and only a five minute walk away from Merchant City with all it's bars and restaurants.

Thank you again for your review, and we look forward to welcoming you back again to Holiday Inn Express Glasgow City Centre Riverside.

Kind Regards,

Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
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English first
London, United Kingdom
Level Contributor
481 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

When I was staying in this hotel, I was Platinum member of Priority Club, we traveled as a family of 4 with small dog.
The need for this hotel originated from the need to split a long drive from Highlands to the Wiltshire. Having analyzed horrific reviews about most of the roadside hotels, I decided to stay with the reputable brand - thus Holiday Inn.

Hotel selling point is its location overlooking the river and walking distance to variety of shopping and eating options. at the time of the booking hotel price was quite expensive (~£75) so I spent 10,000 priority club points to make the booking.

We arrived at about 2.30pm and there was no-one at the check-in firstly, we had to wait about 5 minutes but then check-in agent arrived and promptly checked us in. I don't know if I was upgraded, but we received (according to the floor plan) largest room on 4th floor. The minor issue was the fact that cold water tap did not work in our room. As we didn't want to change rooms, we called reception and were promised that issue will be fixed, and indeed in 10 minutes the same person that checked us in came and fixed the tap!

Room, by Holiday Inn standards is of enormous size so try to get one of these (there was only one on our floor - room x42 with double bed, made up sofa bed and a lot of space to spare. As I said sofa bed was already made up and, to hotel credit, 4 sets of towels were already provided. The only thing I didn't enjoy about the room is very small window.

Bathroom of usual HIX sort with the shower and toilet cubicle, tap, mirror and 2 dispensers - one with liquid soup and one with shampoo/conditioner/body wash all in one.

Although hotel was full with many guests belonging to someone's wedding party, it was surprisingly quiet - no usual door banging at midnight, so we had good night sleep.

Breakfast is standard HIX breakfast spread with scrambled egg/sausages/beans, breads, fruit salad, yogurts, one sort of cheese and coffee/juice from the machine. Although it is not fantastic by any means, it is free - what can compete with this?

There was free of charge internet in the lobby. Lobby bar open 24x7 (at the management discretion).

Overall - good option for a night, would stay there again at the right price.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, May 16, 2013
Dear Reviewer,

Thank you for taking the time to review your recent stay with us at Holiday Inn Express Glasgow City Centre Riverside.

Please accept my apologies for the delay you experienced at check-in. We are glad that you enjoyed your stay in one of our riverview bedrooms and that our location helped make your trip to Glasgow enjoyable.

Regards,

Donna O'Hanlon
Deputy General Manager
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Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

Stayed there for a week for a family visit. The door lock didn't work and it took them hours to fix it for us but the staff were friendly and helpful.
There is a microwave in the elevator lobby so you can cook something with it. Breakfast was lovely. Location is pretty good as well. It's very close to St. Enoch Shopping Centre.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachhh_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmexpressglasgow, General Manager at Holiday Inn Express Glasgow City Centre Riverside, responded to this review, May 16, 2013
Dear Reviewer,

Thank you for your comments regarding your recent stay with us at Holiday Inn Express Glasgow City Centre Riverside.

Please accept my apologies for the delay in your bedroom door lock being fixed, we are sorry for any inconvience that this may have caused you. We are pleased to hear that you enjoyed our hot buffet breakfast and that you found our staff friendly and helpful.

Regards,

Donna O'Hanlon
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

Booked this last minute and was a bit concerned what it was going to be like. I need not have worried, it was super. I was travelling with my husband, 3 children and Mum so thought I was going to have to juggle the accommodation but no, we managed to have a double bed and a double sofa bed, in each of the rooms with connecting door. The room was clean, warm and comfortable, and any of the staff we dealt with were pleasant and very helpful. Breakfast was a bit chaotic but the hotel can't help it if everyone decides to come down at the same time!! Never the less the staff just got on with things and everyone got fed. Would definitely use this hotel again, was difficult to find initially, but that is more to do with Glasgows one way system than anything else! Plus the overnight parking was close by and the shops are within walking distance also.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linda s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Great location, friendly and helpful staff, clean and spacious room with a big bathroom and good shower and a comfy bed. Topped off with a decent breakfast. Can't really ask for more. Travel Lodge take note, this is how it should be and not the rubbish service and rooms you provide.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gregor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayrshire, Scot,and
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed April 17, 2013

This is a good value, centrally located hotel. We got a good nights sleep, the shower was great and the room was quiet. Staff were friendly and helpful and the included breakfast was a good, if basic, start to the day. Although the breakfast area was very busy and we had to queue we did get a table. There is a good deal for guests who want to park at the King Street car park, which is just a few steps from the hotel. We paid £8.95 for a 24 hour voucher, which meant we had time to go shopping the next day, but I think you can get overnight only for less than a fiver.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CacaMck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

I would recommend this hotel,its modern,clean & good position for sightseeing.
The only drawback was the heating. Never seemed to warm up.
Breakfast is very good, but dont expect any scrambled eggs if you are down late !

Room Tip: Rooms at the back are quieter, as pub revellers are noisy at weekends.Doubles have a settee,while tw...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caznot48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Glasgow City Centre Riverside

Property: Holiday Inn Express Glasgow City Centre Riverside
Address: 122 Stockwell Street, Glasgow G1 4LW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#22 Romantic Hotel in Glasgow
#22 Business Hotel in Glasgow
#28 Family Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre Riverside 3*
Number of rooms: 128
Official Description (provided by the hotel):
Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more   less 
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Also Known As:
Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre Riverside Scotland

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