This hotel is in a good location and the rooms are clean, what more do you need really? Apart from staff that can understand you?
The sign in the bathroom reads......"forgotten something?, toothbrush, razor, etc. call reception"
So I called reception and asked for a razor, the lady was eastern European and had no idea what I was asking for, after trying to explain to her for ages, that I wanted to shave my legs, she said "no sorry we don't have them" I knew she was just brushing me off because she didn't understand so I called back.... The same lady answered.... I said the sign in the bathroom says you have razors could you check please. Then another lady came to the phone and I asked for a razor AGAIN, to which she replied "yes, no problem we have them at reception" How hard was that???? honestly!
So after shaving my legs and was quite happy, until the next day when I asked for a pair of scissors from reception and the same lady handed me a pen!...... a pen!!!!
I could do nothing but walk away and shake my head.
Very disappointed, as I travel allot on business and will not be staying here again or recommending it!
- Official Description (provided by the hotel):
- Holiday Inn Express Glasgow City Centre Riverside is ideal for exploring the infamous sights of Glasgow including the Riverside Museum, Kelvingrove Art Gallery and the renowned Style Mile. Each of our 128 guestrooms have been designed to provide all the comfort, convenience and value you have come to expect from Holiday Inn Express. From comfy beds, air-conditioning and free Wi-Fi to 32-inch TVs and en-suite bathrooms with power showers, we've got you covered. Our family rooms can accommodate up to 2 adults and 2 children, with kids under 18 staying free! From the moment you arrive we want you to feel at home - arrive to a warm Scottish welcome, go to sleep in a comfortable bed and wake up to a delicious, inclusive breakfast. Wi-Fi is free throughout the hotel for our guests, so you can surf comfortably in your room or in our welcoming Great Room lounge. ... more less
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- Also Known As:
- Holiday Inn Express Glasgow City Centre Riverside Hotel Glasgow
- Holiday Inn Glasgow
- Holiday Inn Express Glasgow City Centre Riverside Scotland