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“Nice & Very good customer service” 5 of 5 bubbles
Review of Doubletree by Hilton Hotel Glasgow Central

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Doubletree by Hilton Hotel Glasgow Central
Ranked #32 of 96 Hotels in Glasgow
KUWAIT
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice & Very good customer service”
5 of 5 bubbles Reviewed August 4, 2011

I used this hotel twice and never been disappointed .. rooms are good, spacious & clean,,, customer service is very dedicated to their work and the location is just perfect ,, Highly recommend it for city hotel

  • Stayed August 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EL-CAPETANO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186338Thistle, General Manager at Doubletree by Hilton Hotel Glasgow Central, responded to this review, August 17, 2011
Dear Reviewer,

Many thanks for your very kind comments. We hope we have the pleasure of welcoming
You back to the Thistle Glasgow in the not too distant future.

Kind Regards,

Mark Gallagher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,039 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (320)
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English first
Glasgow, United Kingdom
Level Contributor
162 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed August 2, 2011

Overall the hotel room was of a good standard. It reminded me of a holiday Inn. It's location is great for the centre of Glasgow, just off Sauchiehall Street. The only problem is the two lifts. With the volume of people coming and going it takes a while to get one. Addtionally, on a personal note, we never had coffee making facilities in our romm, but should have ( they must have forgot to put them in !)

Stayed July 2011, traveled as a couple
Helpful?
Thank Kenneth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186338Thistle, General Manager at Doubletree by Hilton Hotel Glasgow Central, responded to this review, August 17, 2011
Dear Reviewer,

We are pleased you enjoyed the room allocated to you, and agree the hotel is situated in a first class location.

In Glasgow City centre, convenient for shopping, touring, dining out and nightlife. On the evening of your visit, the hotel was full, and we regret that you had difficulties with the lifts. All our rooms have tea/coffee making facilities available in the rooms, and are replenished daily.

Thank you for taking the time to post your feedback and we hope we will have the pleasure of welcoming you back to the Thistle Glasgow in the not too distant future.

Kind Regards,

Mark Gallagher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed August 1, 2011

spent one night here to vist the theatre royal I would say the hotel could do with a makeover it is starting to look a bit tired for location its great a lot of road works outside
which makes it look worse all though the hotel is clean the rooms are fine we where at the side so it was fine no noise from the discos never tried the breakfast thought it was
over priced the best bit about this hotel it the pool its great in the morning if you had a few drinks the night before we have stayed here a few times before the last time wqas about 5 years ago it has not changed its classed as a 4 star i would give it a good 3 at most its we only booked here because it has a car park which costs £5 a night we would stay here again hope the next time they have changed the decor its good value for a city centre hotel with parking

Room Tip: ask for a room away from the front and a upper floor
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LINDY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186338Thistle, General Manager at Doubletree by Hilton Hotel Glasgow Central, responded to this review, August 2, 2011
Dear Reviewer,

Thank you for your kind review and for the great comments on the hotel and staff. I am delighted you enjoyed your stay and as we are currently finalising plans for refurbishment of our bedrooms, I am hoping the next time you return you will see a remarkable difference.

Regards,

Mark Gallagher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 30, 2011

£49 per night for 2.
Hotel also has a good pool and spa etc.
Friendly and helpful staff.
Costa coffee and Sainsburys very close for breakfast bits and bobs.
Close to the theatres and the city sightseeing tour stop aswell.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirsteen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
186338Thistle, General Manager at Doubletree by Hilton Hotel Glasgow Central, responded to this review, August 17, 2011
Dear Reviewer,

Thank you for your kind review and great comments. There is also a Co-Motion coffee shop
situated at the hotel, offering a delightful range of Tea,coffee, soup, sandwiches, cakes and muffins.

Kind Regards,

Mark Gallagher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dundee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 30, 2011

Ive stayed here twice before and had a really nice and clean modern room. I stayed a few months ago and it was totally different, the room was tiny, very hot and the air conditioning wasn't working! The hallway to my room was a bit dated compared to the other room I had before.
Trying to get a sleep was a nigtmare, my room must have faced out onto the main street and all you heard was everyone coming out the nightclubs screaming and swearing! (I'm no prude and had a good drink on me that night I stayed!) and I was woken up. The beds were two single beds for me and my friend, wher emy other room was two massive double beds. The beds were like sleeping outside and I would definitly not reccommend a good nights sleep there.
The breakfast was ok, £13 or £15 depending if you some sort of voucher from reception. (They don't tell you this when you check in) We only found out from the waitress that served us. So basically we paid £15 for a coffee and some cereal. Definitly reccommend if you don't each much at breakfast then go somewhere else!
The hotel is rated a four star, for some reason when I stayed there I would have put it at a 3 star. Think I would have had a better nights sleep and breakfast at a Premier Inn!
All in all it had a great location, but there are far better hotels in Glasgow to stay at for the money you pay, don't thiink i'll be back again soon.

  • Stayed May 2011, traveled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kimbo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed July 26, 2011

Stayed for 2 nights in Deluxe double room. Service at Reception was very pleasant and helpful. Hotel is well located to the walking street, shops and tourist attractions...easy access to starting point of Hop-on-Hop- Off bus route. Room was reasonably comfortable and reasonably clean. Bed and towel linens were very good; bed was only a double size and well used...so not as comfortable as one would expect. Room decor a bit tired.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank goenywhereonce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed July 25, 2011

Stayed here for £49, bargain, and found the hotel to be very clean and the location is perfect. It's close to Bath Street which is perfect for bars and resturants.

  • Stayed August 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stevemcl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thistlehotels, General Manager at Doubletree by Hilton Hotel Glasgow Central, responded to this review, July 28, 2011
Dear Reviewer,

Thank you for your very kind review and delighted that you enjoyed your recent stay at the Hotel. We are very proud of our location in our ever vibrant city if Glasgow and next time you visit for a good night out you should check out our very best available rates at thistle.com.

Kind Regards,

Mark Gallagher
General Manager
Thistle Glasgow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Glasgow Central

Property: Doubletree by Hilton Hotel Glasgow Central
Address: Cambridge Street, Glasgow G2 3HN, Scotland (Formerly Thistle Glasgow)
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Glasgow
#15 Luxury Hotel in Glasgow
#35 Family Hotel in Glasgow
#38 Business Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Doubletree by Hilton Hotel Glasgow Central 4*
Number of rooms: 300
Official Description (provided by the hotel):
Doubletree by Hilton Glasgow Central, an affiliate of Jurys Inn, is located right in the heart of Glasgow and a short walk from the main railway stations. A large, contemporary building in the centre of Glasgow, the hotel is perfectly located for shopping, and enjoying the numerous galleries, museums and other attractions of this former European City of Culture. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Hotels.com, Priceline, Agoda and Travelocity so you can book your Doubletree by Hilton Hotel Glasgow Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thistle Glasgow Hotel Glasgow
Glasgow Thistle Hotel
Thistle Hotel Glasgow
Glasgow Hotel Thistle
Doubletree By Hilton Hotel Glasgow Central Scotland

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