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Reviewed January 4, 2012

Stayed here for the second time recently. All in all we felt that the hotel was a little shabby and that standards had slipped since our last visit.
The attention to detail that used to be associated with Malmaison hotels seems to have disappeared and replaced by marketing gimmicks everywhere you look.
Our room was basic to say the least, and we have seen much better rooms at other boutique hotels in Glasgow. Our bathroom could have been cleaner and the room in general looked like it could do with a makeover.
Went out for dinner and returned to the hotel for a night cap to find the bar had closed--wasn,t very late at all.
Breakfast again a sorry affair with no orange juice available and a poor display on offer. serving staff looked uninterested in offering any guest care.
The front desk staff were however excellent and extremely helpful.
All in all a very disappointing visit for us.

  • Stayed: January 2012, traveled as a couple
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1  Thank shelley f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2012

Lovely Food - lovely breakfast - nice room. All very Glitzy. One complaint was that bathroom wasn't cleaned all that well. Good Service - will be back

  • Stayed: March 2011, traveled as a couple
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1  Thank LondonerinScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2011

Staff were super friendly and nothing was too much trouble. The rooms are small but have everything you need and are very comfortable. Breakfast was absolutely delicious. The high level of attention to detail in the design and decor is also reflected in the breakfast, from the food served to the service.

  • Stayed: December 2011
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Thank Lisaroos14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2011

A great place to stay in central Glasgow. Very welcoming and friendly staff, eclectic furnishings and decor. Comfortable room with good (but small) bathroom. Excellent breakfast, cooked to order, including such things as eggs benedict, scrambled eggs with smoked salmon. Quiet and restful, but reasonably close to restaurants, pubs, etc.

  • Stayed: December 2011, traveled on business
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Thank UkMarlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2011

Set in a church this is your typical quirky Malmaison. Check in was smooth however we found the reception staff to be a little wooden. They may need a lesson in hospitality from the Malmaison in Leeds!
The rooms are small but they have everything you need and are designed and decorated to a high standard. The bed was very comfortable however we failed to sleep well due to the temperature in the room. This hotel really needs air con to reduce the rooms temperature. It was like a furnace!
The breakfast was excellent and everything was cooked perfectly.
Overall this is a good place to stay. Improve the temperature in the rooms and get the reception staff to smile and it will be an excellent place to stay.

  • Stayed: December 2011
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Thank Angler666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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