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“Georgian Comfort”

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Hotel du Vin at One Devonshire Gardens
Ranked #16 of 96 Hotels in Glasgow
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
95 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
“Georgian Comfort”
Reviewed July 11, 2010

The Hotel du Vin is a pleasant hotel in a surprisingly pleasant city. We enjoyed both our visit to Glasgow and our stay at the Hotel du Vin.

The Hotel du Vin is located in Glasgow’s West End, a leafy, almost suburban area of the city that is a 15-minute walk from the City Center. It’s a bit out of the way, but that’s okay given some of the areas of the City Center that aren’t as nice as the Hotel du Vin’s neighborhood. The hotel’s location also likely contributed to the clientele in the hotel: less touristy and more upscale than at other locations we noticed.

The staff at the Hotel du Vin is friendly, but they lack the polished professionalism of the finest hotels: their casual style sometimes meant they missed service issues that finer hotels would recognize as a matter of course. There is no dedicated concierge, so the same person who takes your bags or hails a cab for you might also be the one recommending where to go for dinner. That’s fine if you don’t need more than the basics in terms of advice or assistance. If you’re looking for a full-service concierge, you may be disappointed.

The hotel is a connected series of Georgian row houses. It’s very pretty, and the interiors are comfortable and cozy with overstuffed furniture and beautiful stained glass windows on the landings going up to the upper floors in each townhouse.

The rooms are nice - we had a deluxe king - and feature lovely bathrooms and comfortable furniture that you might have in your own home. The overall effect is comfortable, but it’s not particularly luxurious (we found ourselves wishing we could rearrange the furniture and replace a few pieces). Our four-poster bed looked nice but it had one of the most uncomfortable mattresses we’ve ever had in a hotel - particularly one of this stature - it was hard and felt as though we were sleeping on the box spring. Ugh.

The restaurant at the Hotel du Vin is worth its star billing: we had one of the most delicious meals of our trip there and enjoyed a wonderful bottle of wine recommended by the sommelier. The bar adjacent to the restaurant is also nice, but some of the drinks were better than others. Service was very good, in the bar and in the restaurant.

After touring multiple neighborhoods in Glasgow (and seeing a few other hotels), we determined that the Hotel du Vin was the best bet for us in the city. We’re glad we stayed there, but we recognize the hotel’s limitations as well (e.g. hard beds, more casual service than some may expect). 


  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MJPBAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
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English first
Ayrshire
1 review
Reviewed July 6, 2010

From the moment you arrive on Devonshire gardens, as always a welcome smile from concierge, no need to prompt help with your luggage, its done with a great warm Scottish welcome. Checking in effortless, take a seat in the lounge area, an offer of tea, coffee or something a little stronger! Off to the room, WOW, big rooms, comfy beds, bath tubs, large showers, books, mags, music, TV in the bathroom, nothing is too much trouble from the staff, just perfect!
We were out at a function in the evening so missed out this time on one of Paul Tamburrini`s superb dinners. At breakfast on Sunday morning, firstly everything is quality from the fresh fruit, honeycombe, breads and fruit juices. Great service and piping hot cooked breakfast to die for!
No need to rush out, time to relax in the lounge to finnish off the weekend.
Okay, time to pay the bill, very reasonable and great value for money, "lets stay another night"! If only, but work beckons. So until next time we will savour the memories and we look forward to our next stay.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSX600R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 6, 2010

As a Glasweigan who now lives in Canada I can't think of a better hotel to sum up all the things I love about my home country.The rosy cheeked welcome from the porter, the dram and shortbread as you check in, the good mornings and hellos from every member of staff every time they see you (and they always remember your name), this hotel is the best of the best. The rooms are absolutely stunning, room service comes on solid silver trays and the sommelier even took the time to give my Canadian husbands family a private whisky tasting. I have stayed here multiple times and will always choose One Devonshire Gardens when I go back to Glasgow.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank therousseaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jock in Brum
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed July 3, 2010

Having driven up from the Midlands we were looking forward to an night of luxury to start our scottish road trip and this hotel has some great reviews.

However, like one or two others, we experienced some less than 1st class moments during our stay. Faced with a steep flight of sairs from the street and no porter/doorman on duty we lugged our cases up the stairs and into reception. The decor and ambiance are wonderful, it feels like a fine country house, and the welcoming bottle of Mcallan with quaichs was a lovely touch, so we didn't mind waiting a few moments for the receptionist to return to check us in. While I don't object to the pre authorisation of the room fee, it is a little much for them to add an arbitrary £50 for "possible extras".

The young woman asked if we could carry our bags and we said yes. It ws only when we got to the bottom of the stairs that she explained they had no lift and our room was on the second floor. She was not to know that one of us has a disabillity and that this would cause pain and discomfort, but there was no offer of a porter service so we struggled up.

The room was large and beautifully furnished with a fabulous bathroom - as advertised.

Draw backs?

Lack of air conditioning and a hot day meant that this top floor room (Raoul) had two desk fans on full blast and a portable cooler struggling valiantly to maintain a reasonable temperature. The noise was awful and I struggled to sleep with them on. Around 3am I switched them off only to wake up 30 minutes later in a sweat box. This carried on all night. Egyptian bed linen is all very nice if you can enjoy it for more than an hour at a time. Poor show and most troubling as we had a long drive into the highlands the next day and really needed our rest - the whole idea behind choosing a luxury hotel.

Also, there was a large crack in the wall with paint peeling off around it, not what I expected for this level of establishment - attention to detail? Hmm.

Oddly, the mirror in the bathroom was set at the back of the sinks and all we could see in it (without kneeling on the floor) were our stomachs - not a pleasant sight in the morning. Strange.

Breakfast was very good, serving till 10.30 is a great boon - we are on holiday and not inclined to rise at the crack of dawn. Instead, it was a long relaxing affair with newspapers and great coffee in a extremely comfortable un crowded room with excellent service and a fine range of food. The smoked salmon and scrambled egg served with toasted brioche was light and yummy. With the poor night's sleep I couldn't face the full Scottish.

Based on the dreadful night I experienced, I would not recomend a 2nd floor room to anyone in the summer months, go to a traveloge and get a goodnight's sleep. I feel ripped off.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jart_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GLASGOW
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 24, 2010

A beautiful location and peaceful stunning townhouse - The Hotel Du Vin Glasgow on arrival seems to have 'everything'

However, attention to detail is the key to perfection

The first point of contact - vital to creating 'first impressions'

We were met by a chap in full highland dress - charming and friendly until it was clear that a tip would not be forthcoming on this occasion as we had just arrived and only had a £20 note to hand.

The attitude changed in an instant -

The room was indeed impressive and pristine - but to our shock the beautiful bay window was dirty inside and out!

Simply couldn't understand why this rather obvious chore had been over looked by housekeeping as everthing else was of the highest standard.

We returned in the evening after attending our event - room service informed us that the selection of bread, and salads would not be an option as the kitchen was closed?

(Please note we phoned well within the late night room service time limit and chose from the relevant section )

POMME FRITTES was the only thing that was possible?

% charge on room service tray

The mini bar provided us with the rest of our snacks - absolutely delicious selection
(but at a price)

The only other comments that perhaps should be reviewed would be the lidl sweet garden dedicated to (pause) SMOKERS?

Obviously, the cigar smokers had taken pole position over the plants!

(Oh dear Hotel Du Vin - what a missed opportunity to create a stunning Summer retreat!)

Suggest visit to garden centre for a few choice statement topiary trees and some bedding plants and renew candle (remove stacked up rubbish and dried up plants and weeds)

'The Bothy' was so lovely with it's plush seats and plasma tv not forgetting the (pause)
ASH TRAYS?

The reception staff were both efficient and charming -

The actual drawing rooms and decor - faultless

Checking out - remember vat, service charges on room service, and every hidden service offered at HDV!

On reflection, a beautiful hotel that needs 'more' attention to detail

Beautiful to Perfection
with a few minor changes.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dillydobbins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 23, 2010

Beautiful buildings with gorgeous stained glass and beautifully decorated. We were in one of the cheaper rooms but it still felt very special. Staff were friendly and helpful and the bed was up to usual HduV super-comfort levels. We were there for a meal at Ubiquitous Chip and a gig at Brel which was a wee walk away - maybe 15 minutes. This would be a perfect location for a show at Oran Mor. Oh and there was easy, free parking on the road outside which we didn't expect at all. Can't wait to go back!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spiggiewiggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2010

Booked by my wife as a birthday treat, the Hotel Du Vin (One Devonshire Gardens) is a well known 'posh' hotel in Glasgow.

Location is good but not great and although visible from the main road, is actually not sign-posted to enable you to park outside.

Having previously dined there pre re-branding, I was expecting a lot. Our room was larger than the norm and on the top floor overlooking the back garden/bins. The concierge carried our bags and gave us a nice introduction to the hotel and reason behind the room names.

The room was fairly large but a little on the dark side with a Bang& Olufsen TV unit. There was a putter and putting machine (that didn't work properly) in the room too. The position of the TV to the bed made it nigh on impossible to watch in bed but was visible from the couch.

The bathroom is always a good sign of how good a place is. It wasn't modern and wasn't classic but somewhere in between. The shower was inside the bath and was quite nice (rainfall style) and there were half size bottles of conditioner, shampoo and shower gel.

The bath was pretty deep and so the step in, step out was pretty difficult, especially when wet (and I'm only 30). There was a marble surround around the bath to lay toiletries. The silicon seal was black underneath. Shows poor quality sealant and lack of cleanliness and is visible when lying in the bath.

We didn't dine in the hotel but a nearby restaurant on Byres Road.

On returning to the hotel, we had a coffee in the bar. Used the opportunity to visit the toilet which wasn't clean and had nose pickings smeared on the glass. Pretty disgusting.

Went to bed only to be woken up by the bins being emptied the next day which I sorta expected in a city hotel but then you shouldn't hear it.

It should have been better than what it was. The staff were nice and friendly but the cleanliness wasn't there and it was a bit faded round the edges.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyTripAdviceUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Vin at One Devonshire Gardens

Property: Hotel du Vin at One Devonshire Gardens
Address: 1 Devonshire Gardens, Glasgow G12 0UX, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Glasgow
#6 Family Hotel in Glasgow
#6 Luxury Hotel in Glasgow
#7 Business Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel du Vin at One Devonshire Gardens 5*
Number of rooms: 49
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Also Known As:
Hotel Du Vin At 1 Devonshire Gardens
One Devonshire Gardens
Devonshire Garden One
Hotel Du Vin At One Devonshire Gardens Glasgow, Scotland

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