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Grand Central Hotel
Ranked #38 of 93 Hotels in Glasgow
Reviewed April 22, 2014

Had a fabulous stay in the Grand Central Hotel, my only negative was the bathroom needed a freshen up but i think they are in the process of touching up!! everything else great, food, drink, bed, staff, location - great!

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank cookie2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

You are indeed correct - we are currently in the process of refurbishment and I hope you have the opportunity to return and see the changes.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,388 - 2,394 of 4,044 reviews

Reviewed April 22, 2014

Me and my partner stayed in this hotel on Easter Friday we had a very enjoyable stay.
Apart from in the morning when we were rudely awoken at 7am with the tannoy system from the station telling us every 10mins where each train was departing to!!
We checked out at 10am as we could take the noise no more even though check-out wasn't til 12..
We did say to reception about this problem,straight away the lady said "ah you must be in an anterior room"without asking our room number.This must be a persistent problem if this was the response,everything else was great apart from this.
Hopefully this will lead to something being done double glazing or soundproofing as many hotels I have stayed in Glasgow have....!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
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Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your review of your stay at the Grand Central Hotel.

I was disappointed to read that you were disturbed by noise from the station during your stay. As a Train Station hotel we do have a number of bedrooms that face onto the concourse, and I am sorry if this was not made apparent to you.

We do have a number of rooms that look onto the street, so if you are staying with us please let your receptionist know, and we would be more than happy to allocate your room accordingly,

Kind Regards
Laurie Nicol

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Reviewed April 22, 2014

From entering the hotel the service and greetings were beyond par the room was excellent and the attention and help to my aged mother was beyond comparison. The hotel is vibrant yet discreet and caters to all ages

  • Stayed: April 2014, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Jean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

The hotel and the rooms looks and are nice, as long as you don't plan on sleeping in the hotel: The lack of ventilation is only suppassed by the lack of heating from the radiators ... but this does how even not mean that the radiators won't wake you up at 4:50 am with an infernal noise, which lasts for about 5 min.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with this hotel
1  Thank Niels A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 24, 2014

Thank you for taking the time to pass on your feedback of the Grand Central Hotel.

I was disappointed to read that your stay was affected by the heating system in your room. Having received feedback from our guests our maintenance team is currently in the process of reviewing and replacing the heating system in all of our existing bedrooms, to ensure that the issue that bothered you will be completely stopped.

Thank you again for your feedback.

Laurie Nicol

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Reviewed April 21, 2014

Lovely afternoon tea with pink champagne - perfect ! The last time I was in the central hotel was about 30 years ago and it is amazing now. A real grand hotel ! The girl who served us was so nice and friendly and we can't wait to go back.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Cleanliness
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Thank Joy020905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014 via mobile

We stayed on the Sunday package deal for £99, this included a 2 course dinner and 2 glass of fizz then breakfast in the morning, we thought this was excellent value. We had a lovely room, and wonderful food. The staff are very friendly and helpful. We will certainly be returning to this amazing city centre hotel, thanks for a lovely Easter stay. TTGV

Stayed: April 2014, traveled as a couple
Thank throughthegrapevine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

Stayed for weekend with friends. Beautiful and grand interior, fabulous service with big rooms, comfy beds, robes and modern clean bathrooms.
Had dinner and breakfast in the Tempus restaurant. Food was good if a little pricey but we had a £20 voucher which helped with the costs. A much appreciated 12pm checkout and the breakfast was excellent.

Room Tip: The rooms facing the station are quieter at night but not so much in the mornings
See more room tips
  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DentalPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this reviewResponded April 25, 2014

Thank you for taking the time to leave your fabulous review of your stay at the Grand Central Hotel.

It was an absolute delight to read that you were so well looked after by our team, and that you enjoyed your time with us.

If you are looking to stay in Glasgow again please feel free to contact your reservations team on 0141 240 3733 for our best available rates.

Kind Regards
Laurie Nicol

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel

Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#24 Family Hotel in Glasgow
#26 Romantic Hotel in Glasgow
Price Range: $95 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland

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