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“Great location”

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Grand Central Hotel
Ranked #41 of 95 Hotels in Glasgow
Airdrie
Level 4 Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great location”
Reviewed November 7, 2013 via mobile

Stayed for one night as an anniversary gift from our children. Hotel is spotlessly clean and in a great location and we found the staff to be very helpful and pleasant. Breakfast was very good (apart from the croissants) with a good choice and the staff were very attentive. We did have a couple of minor issues in that the radiator in our room was noisy and only warm at one end so the room was cold, for some strange reason we couldn't get the T.V to turn off no matter what we did, even removing the room key which turned off the electricity, but the T,V. kept going. We reported these matters to the reception staff when we were going out for our evening meal and they advised if matters couldn't be resolved by the time we came back they would move us to another room, the situation was still the same when we returned but we could not be bothered moving room on our return so simply remained in the room and put the T.V on mute and were warm enough once iin bed.

Stayed November 2013, traveled as a couple
Helpful?
Thank happytravel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 11, 2013
Thank you for you recent review on Tripadvisor. It was a pleasure to read that you enjoyed your stay and your anniversary, although it was disappointing to see that you faced some challenges. Please be assured that your comments have been noted and will be discussed at our next Head of Department meeting. One of our Guest Relations Managers will be in touch to ascertain dates etc.

Kindest Regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Swindon, United Kingdom
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 7, 2013

This stay got off to a shaky start when we were checked into a room that hadn't been cleaned and reception refused to move us, saying the hotel was full! We got moved however and it was a comfortable stay.

Stayed October 2013, traveled as a couple
Helpful?
Thank RKMS151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 11, 2013
Thank you for your recent review on your stay at the Grand Central Hotel. Please accept our apologies and be assured we have taken your comments on board and this will be discussed at our next Head of Department meeting however, we are glad to see that when you did get re-allocated, you enjoyed your stay.

We look forward to hopefully welcoming you back again soon.

Kindest Regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 6, 2013

Everyone told my girlfriend and I that we wouldnt like Glasgow because it was dirty and the people were not friendly. Neither of these were true and we had an amazing time in Glasgow in large part thanks to the Grand Central. It is a restored train station so travel from the hotel is very easy. It is located in a very fun shopping district and the staff are extremely friendly. This is not just a place for tourists either, there were two scottish weddings going on while we were there with people decked out in their family colors. The only downside I would say is the noise at night. The hotel is surrounded by busy streets and since there is no A/C, you have to open a window and it took me awhile to fall asleep because I am a light sleeper. If you are booking a place with your significant other in mind, this is the place for you. This was my girlfriends favorite hotel out of the 7 hotels in 5 countries we traveled to.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 11, 2013
Thank you so much for your review on your recent stay. We are delighted that you both enjoyed your time in Glasgow and it is a pleasure to know that the Grand Central Hotel contributed to that!

We look forward to welcoming you both back again very soon!

Kindest Regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highlands
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 6, 2013

I really like this hotel, the rooms are modern and feel spacious, the lovely large beds are comfortable, and there is very little noise or disturbance from neighboring rooms or corridors and you would think this would result in a good sleep?!? I've stayed here twice now on business. I have had a standard double room at the back of the hotel overlooking the station and a lovely large family room overlooking Hope street. On both occasions I found the rooms too warm and have had to open the windows to cool the rooms down as you can not control the radiators or temperature of the rooms in any other way, as a result of the hotels location you are either exposed to the noisy city buses or late night revelers below or the noise from the busy railway station either way it doesn't make for a good night sleep - a few hours at best. (I live in a quiet rural area and I'm not used to a lot of outside noise) Aside from this the conference facilities and restaurant are good, I've always found the staff to be friendly and helpful. Like best - great central location, large modern rooms with comfy beds Like least - rooms too warm, area too noisy when you open the window. Would recommend to friends as long as they don't mind the warm rooms.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angel411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 11, 2013
Thank you for sharing your recent Grand Central Hotel experience with the Tripadvisor community. We are delighted that you really like the hotel and our large comfortable rooms, however it was disappointing to read that you found your room to be too warm. We do offer cooling/heating fans to guests that find it to be too hot/cold so please accept our apologies if this was not made available to you.

Kindest Regards

Laurie Nicol
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne
Level 6 Contributor
174 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 4, 2013

Attended my university class reunion at this redeveloped hotel in Glasgow's Central Station. PH have done a fabulous job. The reception rooms were good, the food better than average for a mass meal for 120, the service was good, and the Champagne Bar was great, though why does it have to have final orders even for residents at 3am?! The rooms were lovely, large and very clean. Breakfast was traditional Scottish fare, done remarkably grease free. I was here for a day conference 5 weeks ago, and was impressed with the conference facilities. Staying here, it was even more impressive. A minor irritation was the free wifi for 30 minutes only.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drjcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 11, 2013
Thank you for your review on your recent stay at the Grand Central Hotel. We are delighted that you enjoyed your stay and found you room to be lovely, large and very clean. We hope you enjoyed your university class reunion and we hope to welcome you back again soon!

Kindest Regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Level 5 Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 4, 2013 via mobile

Stayed here just for 1 night but wished we had stayed for longer - our room was very spacious and comfortable. The staff were very helpful when we wished to check in early and we had a lovely message from the management in our room. We had dinner in our room and it was tasty. Breakfast in the restaurant was excellent with a big selection and everything we tried was delicious. We look forward to staying again!

Stayed November 2013, traveled as a couple
Helpful?
Thank cathyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 10, 2013
Thank you so much for your great review on your recent stay at the Grand Central Hotel. It was a pleasure to read that you enjoyed your stay and you were well looked after. We look forward to welcoming you back again soon.

Please don't hesitate to contact our Reservations Team direct on +44(0)141 240 3733 for our best available rates for any future visits.

Kindest Regards
Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 6 Contributor
313 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
Reviewed November 4, 2013

Had 2 rooms. A standard and the double with King bed. Both rooms clean and of very good quality. No fridge/mini-bar. Comfy beds. No noise problems. Helpful staff. Breakfast was included and was very good. Views not up to much - station facing rooms, one with just part of the roof of Central Station to see. I plan to go back.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whatbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie N, General Manager at Grand Central Hotel, responded to this review, November 10, 2013
Thank you for your review on your recent stay here at the Grand Central Hotel. We are delighted that you enjoyed your stay and our good quality rooms. We look forward to seeing you again soon!

Next time you plan a stay at the Grand Central, please contact our Reservations Team direct on +44(0)141 240 3733 for our best available rates.

Kindest Regards

Laurie Nicol
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel

Property: Grand Central Hotel
Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#25 Family Hotel in Glasgow
#27 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland

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