Hotels within easy walking distance of the airport or railway station are always attractive to patrons not coming by car. This is a classic railway terminus hotel, refurbished well to give it a new lease of life for the 21st Century.
The ambiance is opulent, but not ostentatious. Our room, overlooking the station concourse on the 2nd floor, was very spacious and comfortable. Some of the rooms at the front of the hotel are significantly smaller.
We were looking forward to a drink in the famous champagne bar. Alas the loud "boppy" music would have made this an unpleasant experience, so we retired to the restaurant instead and tried to order champagne as an aperitif. It took 3 requests before this finally appeared...
The waitress was very pleasant and tried hard to please, but she did not know the menu nor how to serve properly. This is surely down to lack of training.
The food was on the whole very good, even if the service was a little slow and it did not match exactly what was on the menu. I expect the waiting staff in Glasgow to know Dalwhinnie is a single malt whisky, especially when it is on the fairly limited menu.
This hotel is so nearly excellent. With a little more staff training it really could be so!More