Last time I stayed at the Grand Central, I found myself not wanting to leave on my last morning and hoping that business would bring me back again soon. It did - this time for three nights.
On my last visit, I had a station facing room on the 4th floor from where the constant station announcements were a kind of distant, faintly romantic background sound. This time, on the first floor, the announcements were considerably louder. Personally, I didn't mind it - but my colleague did, and asked to move rooms immediately.
Most of the rooms on the 1st floor seem to be conference rooms for corporate events with only a few bedrooms. In the three days I was there, I didn't see another guest on that floor - leaving me with an odd sense of being alone in the hotel. The room was as large and comfortable as last time with a couple of minor differences. First of all, no fluffy dressing gowns. Waaaah. Shame. Secondly, judging by the boxy sound quality, the TV must have been of the cheapest kind. It's a pity because the TV tends to be a focal point in a hotel room and gives a strong first impression. Cheap, boxy sound, no possibility of turning the screen? Hmm.
The bed was a large two-section affair (two singles locked together flawlessly) with crisp linen and very comfortable. The rest of the room is very nice, with good furniture, lost of floor space and very high ceilings.
But yet again, I noticed some niggles that really spoil what could otherwise feel like a luxury experience.
• Nasty Nescafe: Why not replace this with a couple of nice filter packs and enough milk, sugar, teas and biscuits to make it a luxury, rather than a cheap guest-house, experience?
• Room temperature: it was a bit cold until I fiddled with the (instruction-less) old-school radiator. Some instruction on the knobs would help.
• Replace the ineffective iron with a decent steam iron ... please...
The service in the Tempus restaurant was as good as the food - which, even on the 'dinner and room' package, was exceptional. It was so good that I had the same choice two nights running. The people in the restaurant were genuinely friendly and helpful and helped to make an atmosphere that I was happy to be in reading and eating for a good hour and a half.
To summarise, I'm still likely to return to the Grand Central Hotel next time I'm in Glasgow for business because I like the feel of it and it is pretty good value. It is let down, in my opinion, however, by a lack of 'warmth' and the absence of quality and luxury touches in areas I think could be easily fixed (with a little money and some imagination) and which, if attended to, would really make the place grand.
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- Also Known As:
- Grand Central Hotel Glasgow, Scotland