I should say that black and red are about my least favorite decorating colors. I still love the look of this hotel.
There is lots to love in the "Ambassadors" (hotel staff) always available, 24/7, to help out with problems and advice. I had a boarding pass for my complicated return journey only because one of the Ambassadors, on my last morning, sent the file to her own personal email account at about 7 in the AM: my email was down due to problems at my school. I mentioned to another on my first day that I had forgotten an adapter plug: he immediately fetched me one that they loan out to customers.
In the room, I liked the rainfall shower even better than the bed, but both were excellent.
There might be some better way of illuminating the path to the bathroom at night for people with limited vision such as myself. You have to leave the bed by climbing over the end of it, and, yes, I could touch the wall and have light throughout the unit, but that tends to wake a person up.
The hotel is nonetheless a steal at the budget price.
Some drawbacks accounting for my 4 stars and not five....
I thought the breakfast was not an especially strong point, although my hours were so early that it was quite acceptable. I usually like 2 cups of coffee in the morning, and breakfast (though one day the "Ambassador" was generous) really only covers one cup. It is one-cup at a time brewed fresh coffee, and very nice, too; but frankly a rude plenty would have woken me up better.
If you like toast, you should ask, for as I found out after a few days, it is available on request. Otherwise there is cold bread and warmed up (but not crispy) English muffins. Europeans won't care about this but North Americans will understand. The cereals are kept out of sight. Mainly they are "kiddie" flavors anyway. There is a vanilla yogurt with granola, probably the best option if you like cereal for breakfast.
There are few foods I don't like at breakfast, but croissants are one of those foods. I can feel my arteries clogging. The continental breakfast option is really coffee and croissants. The oj is very good, though--fresh. Jaffa oranges--tart and not sweet as is the oj from Florida, where I live.
I purchased the hot breakfast option, and the "fry up"--egg, bacon, sausage, black pudding, potato scone--offered for the hot breakfast will be very disappointing to people who know how it usually tastes in Glasgow. A minimalist, stylish Scottish fry-up is an oxymoron.
The potato scone was without flavor. The scrambled eggs weren't a good substitute for fried eggs (though boiled or poached eggs would have worked for me).
Despite small problems, I would stay at this hotel again in a heartbeat and would still get the breakfast (there are _enough_ selections at the hotel, and the hours I keep, there would not be too many other options nearby). Bustling Sauchiehall St and even one of the Willow Tea Rooms are very close nearby, but I don't like to wait until 10AM, when that area wakes up, for breakfast. If you go to a Willow Tea Room for lunch, however, I highly recommend the Cullen Skink (smoked haddock soup with chives).
My first room had a serious problem: sometimes the electronic controls worked but often they didn't. I had no phone service much of the time and--in a "perfect storm" scenario--my cell phone _and_ my email were on the fritz at the same time. This created several fairly awful problems.
In the unlikely event this happens to you as well, just request a different room at once. I wish I had done that instead of waiting 3 days and missing some contacts.
Overall, the price of this hotel is outstanding for the quality of stay, and mine was not a short-term stay. I was there for eight days. It got better as I learned how things worked there.
The staff are never "on script" and I _so_ like that. Who needs robots? The staff are creative and very bright and willing to do what they can to make guests (citizens?) comfortable.
I was up ironing clothes in the ironing room at 4AM, no problem. The common areas are convivial and very comfortable. I had coffee with an old friend in the lobby on a windy day not propitious for walking. It was lovely.
I did have a problem with my first room but when I made my wishes known, the problem was settled immediately.
The hotel is very high-tech, so if you don't like the idea of that, another hotel might make more sense for you. I am not myself crazy about high tech but found that the learning curve was reasonable.
I do wish they supplied glass rather than disposable plastic as cups for the room. I borrowed a glass from the bar b/c I don't like plastic, and it was removed by housekeeping. I could have borrowed another but instead resentfully used the plastic. Travelling in some ways makes me deeply petty.
The rooms are very small and somewhat submarine-like, jammed full of components. Still, I do _not_ pack light and yet I was not inconvenienced by any lack of storage space. There are about four hangers and about 4 inches for hanging clothes, plus two hooks for coats. Divas wouldn't like this, but who wants to be in a hotel full of divas?
This is a huge plus for me: this hotel is _clean_. Laminate floors; I really dislike carpet. Snowy linens. It reminds me of hotels in Japan, and that is about the most praise I can give for a hotel.
Several glitches with the technology are the only reason for me to withhold a top score. They were resolved with a change of room, and so I write the difficulties off to the fortunes of travel. Citizen M is a very good place indeed tp be in Glasgow, which is a _great_ place to be, perhaps my very favorite city, or maybe number 2, just after Kyoto.
- Official Description (provided by the hotel):
- Situated in Glasgow's city centre and Theatre District, citizenM Glasgow offers affordable luxury in the form of 198 modern non-smoking rooms. Enjoy free Wi-Fi in the entire hotel, free movies, high pressure rain showers and luxurious linens on an XL king-size bed; contemporary Vitra lobbies for work and play with free iMac access, and a 24/7 on-site eatery and bar to quench every hunger and thirst. CitizenM Glasgow also boasts SocietyM, which provides one-of-a-kind creative meeting spaces for 2 to 18 people, a larger screening room, audiovisual equipment, and reliable Wi-Fi. ... more less
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- Also Known As:
- Citizenm Glasgow Hotel Glasgow
- CitizenM Glasgow Scotland