I went to Botecco for the first time on Saturday and I had an excellent experience. We had some excellent cocktails which were very well presented and quite large cocktails so very good value. The service was friendly but a little bit slow, however not enough to be a problem. We had a great seat outside in the sun and really enjoyed ourselves. We therefore returned on the Sunday at 4pm and got a seat outside again. It was an entirely different experience all together. We sat down at a dirty table which had not been cleared. The waitress saw us sit there but ignored us and walked past us. We waited about 5 minutes and asked her for food and drinks menus. She said nothing walked away and brought back the food menu. I had to then stop her again to ask for the drinks menu. She was extremely rude and moody. My visit was on Sunday 13th at 3:30pm. She took our order. We waited 30 minutes and still no drinks. Our food came. And we asked the waiter where our drinks were. (at this point the girl had either finished or gone on a break). He came back and said there was no information on our drinks order on the computer. We asked for water as well at that point as we were really thirsty in the heat and had nothing to drink with our food. We had finished our food and still no water or cocktails. The water then came out but still no cocktails. In total from arriving and sitting down until the time we received our cocktails this took 1 hour!! My friend went to chase the cocktails and the waiter just said they were being made. My friend pointed out that we had waited an hour and he just said I know. She repeated but an hour and he just said they were being made and no apology. It was shocking and put a real dampener on the experience which is a real shame as the cocktails are great if you are willing to wait an hour for them! on both visits the food came before our drinks.
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