When we arrived we were greeted by a waitress who was on her way to attend to a table out doors so were told she would be with us in a second. When she came back she seemed confued when we asked for a table for two. When we got a table it was set for four people which was fine. They borught us some bread to have while we were deciding what to order which was lovely.
We decided on a pizza and pasta sharing main course and no starter. The food took a while but it was very very good so it was definetly worth the wait! On our way into the restaurant we found a leaflet which said 2 4 1 on pasta and pizza dishes which we presented to the lady (looked like a mangager/supervisor) that came over to our table, she told us to keep it untill the end which I found odd as she could have just taken it straight away. We also felt that we would not have been made aware of this deal unless we brought it up which I though was not very good.
What brought the over all rating down was the service - the restaurant was not that busy. Whenever we wanted something it was impossible to get anyones attention or to catch someones eye so i had to approach the waitress and ask them myself. It also took a very long time for them to come and take our payment or to clear our plates.
As I work in a restaurant myself I also thought some other areas could have been improved upon-
If customers are sitting at a table set for 4 people but there is only 2 of them then clear the extra cutlery away to give them more space and to aviod the table looking cluttered.
Also if there is water glasses on the table then surely it maks sense to offer cusomters water when they arrive?
If customers are not having starters then clear their starter cutlery away so as not to clutter the table, and the same with water glasses.
If possible give customers a pizza/steak knife (if they order pizza and a soup spoon if they order a pasta dish such as linguine/spaghetti etc.
Overall the food was excellent and if it hadnt been so great the overall scoring would be much lower.
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