Stayed in a lovely room on the 2nd floor. Large room with 2 double beds and pleasant bathroom with separate bath and shower. Did appreciate instructions on how to use the shower, as too often in hotels it takes 10 minutes to work out exactly how these things work.
Arrived at 4pm to a lengthy check-in queue and only one member of staff on reception - rather disappointing. Reception did apologise for the wait and were exceptionally friendly after 15 minutes.
Robes in room, staff more than happy to deliver slippers too.
Dinner in the Squire Restaurant was superb - could not fault the service or food.
Beautiful surroundings, had a great walk in the morning before arriving for breakfast. Queues at 9.30am for breakfast were no shorter when we arrived at 10.30. Breakfast served excellent food, however service was a let down. Coffee arrived luke-warm at best, toast cold and no fresh milk - however the waitress did apologise and replaced these when asked.
Overall, wonderful hotel however the service was not quite up to the 5* standard that it should be.
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- Also Known As:
- Fairmont St Andrews Hotel St. Andrews
- St Andrews Fairmont
- Fairmont St Andrews St. Andrews, Scotland