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“Very helpful staff”
Review of Albany Hotel

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Albany Hotel
Ranked #6 of 16 Hotels in St. Andrews
Certificate of Excellence
Stockport, United Kingdom
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Very helpful staff”
Reviewed October 28, 2011

Just stayed for 4 nights B&B, great location for the town and links golf courses, the room was very good, the staff are exceptionally helpful (particularly Katie) and breakfast choice and quality 1st class. Already pre booked for Oct 2012

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peterjames0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, November 1, 2011
Thank you for taking the time to give us your valuable feedback on your recent stay with us. I am pleased to hear that the service you received from Katie and the food quality exceeded your expectations. I will be sure to pass on your comments to Katie and Richard (our Chef). We look forward to your next visit to The Albany. Kind Regards Sean Martin
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363 reviews from our community

Traveler rating
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    48
    13
    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Burnley, United Kingdom
Level Contributor
3 reviews
Reviewed October 13, 2011

Hotel central to all amenities, clean, comfortable, excellent breakfast and friendly staff. Great value for price. Within walking distance to access all parts of St Andrews University, great restaurants nearby, ie. Glass house.

Room Tip: Small double is as it says, double bed with only access to walk around the bed
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimberleyJane2106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, November 1, 2011
I would like to thank you for the feedback on your recent stay in The Albany St.Andrews. My team are pleased that you feel you have received value for money and look forward to welcoming you back in the near future. Kind Regards Sean Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 2, 2011

My husband and I had a both enjoyed our time in the Albany Hotel. Booking the hotel was very easy, and staff very friendly. Was slightly worried as the room was quoted as 'slightly smaller than normal double room', but could not complain. Room was just what we needed for one night stay in St Andrews. Overlooked the garden and was lovely. Again, staff very helpful and friendly on check-in and check-out. Would recommend and have already booked again!

Room Tip: We were top floor and view was very good!
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  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sorrento2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, November 1, 2011
I am pleased to hear that you enjoyed your recent stay with us here at The Albany St.Andrews. I appreciate your feedback and look forward to welcoming you back in the near future. Kind Regards Sean Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ely
1 review
Reviewed September 28, 2011

The Albany is very conveniently located in the centre of St Andrews. The food is very good and the staff are always friendly and helpful. Much recommended.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mario C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, October 2, 2011
I am pleased to hear that you enjoyed your recent stay with us here at The Albany St.Andrews. I appreciate your feedback and look forward to welcoming you back in the near future. Kind Regards Sean Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2011

As mentioned in another post, we, too, were in from the States to leave our son for his first year at the University. The location of Albany Hotel was perfect. Sean and the staff were extremely accommodating and pleasant. It's always a nice touch to be greeted 'by name' when entering/exiting the hotel! The rooms were neat and clean and service was spot on. Breakfast was fantastic!! We will choose Albany Hotel for our next visit!!!

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2011

In from the States to leave our daughter for her first year at "the U" with much trepedation. Sean and the staff couldn't have been more accommodating, welcoming and understanding of my and my wife's situation. "Local kowledge" was spot on, Scottish breakfast was perfect, and adult beverages in the den were exactly what was needed after a stressful day of driving the rental on the wrong side of the road from the wrong side of the car. Met some great people in the den as well. We'll be back for sure (unless daughter flunks out 1st semester).

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, October 2, 2011
Thank you for taking the time to give us your valuable feedback. I am pleased to hear that you enjoyed your stay with us here at The Albany St.Andrews and that you managed to enjoy our facilities during such a busy week for you and your family. I will pass on your thanks to all the team. Kind Regards Sean Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 23, 2011

We walked into the hotel because our car had a flat outside, asking to use the phone. Instead, the hotel manager and staff immediately took over helping us make the calls, giving our kids treats and simply being nice and understanding given our troubles. We soon learned that fixing it was going to take till late at night and perhaps only the next morning, so we were not going to make it to our reserved hotel near Loch Lemond. The hotel manager heard us discussing our problems and offered us a room for the night, no charge, just to help us out...we insisted on paying but he would not hear of it,...they then took over dealing with the rental company and sent us to a nice restaurant to eat dinner...the next morning the rental company fixed our car and despite our attempts to pay for the room the management would not hear of it...

What can we say, they were just so nice, hospitable, and understanding. And the room they gave us was fantastic, TVs, great beds...the whole experience is perhaps what we will remember the most about scotland...the amazing hospitality of its people.

This hotel is FANTASTIC.

Room Tip: Family room on botton floor was great!
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shanir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany21, General Manager at Albany Hotel, responded to this review, October 2, 2011
Thank you for taking the time to give us your feedback. My team and I are really pleased that we made your trip to Scotland a memorable one. We look forward to welcoming you back in the future. Kind Regards sean Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albany Hotel

Property: Albany Hotel
Address: 56 North Street, St. Andrews KY16 9AH, Scotland
Location: United Kingdom > Scotland > Fife > St. Andrews
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#4 Family Hotel in St. Andrews
#5 Business Hotel in St. Andrews
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albany Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
We are a small, friendly, informal 3 star hotel. The first in St Andrews to be awarded the prestigious title 'Townhouse Hotel' by the Scottish Tourist Board. The quaint old building has a warm personality all of its own. You will love the craftsmanship of the many original features. Built from 1764, the hotel consists of two Georgian terraced houses, both exactly the same layout, built for two brothers by their father, Mr Thomas Low. With only 22 rooms (all en-suite), we are able to maintain very high standards in accommodation and service without losing our warm and caring attitude towards our guests. Special, great value seasonal, weekend and golf breaks are often available, so contact the hotel for details. The hotel will also be delighted to help arrange golf, sightseeing tours and visits to places of interest. We look forward to you spending some time with us at The Albany Hotel and getting a real flavour for everything St Andrews has to offer. ... more   less 
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Also Known As:
Albany Hotel St. Andrews, Scotland

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