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“Excellent!” 5 of 5 stars
Review of Rufflets Hotel

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Rufflets Hotel
Ranked #3 of 19 Hotels in St. Andrews
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent!”
5 of 5 stars Reviewed April 5, 2013

Spent a lovely two nights at Rufflets. A lovely room, excellent food and extremeky friendly attentive staff. Very comfortable lounge to relax on a cold day. Quality toiletries and delicious shortbread ...not to mention the cute little "do not disturb " bear! Absolutely no complaints whatsoever. Will definitely return! Thanks to everyone for a lovely stay.n

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fea154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenOwen, General Manager at Rufflets Hotel, responded to this review, April 24, 2013
We are alwats delighted to get such good feedback - and many thanks for taking the time to write this review.

Working hard to create a great hotel, with a wonderful ambience, all backed up by a dedicated team is what we do, and it is good to see when it all pays off so well.

Do let me know when you are coming back so that I can thank you in person.

With my best wishes,

Stephen Owen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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983 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
larkhall
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 2, 2013

Fantastic relaxing one night stay. Upgraded to a turret room and it was everything I could wish for.the bathroom was amazing lovely big bath and double shower...I love peace and quite and this I received, room 33 is a must if you book. Big thanks to rufflets

Room Tip: Room 33 total peace
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
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    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank mandys135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenOwen, General Manager at Rufflets Hotel, responded to this review, April 30, 2013
Dear Mandy

Delighted to hear how much you enjoyed the stay - and Room 33 is one of our most popular rooms.

In fact this year we have carried out some refurbishment to that room (and others) - great bathroom, plus some really nice little extras and gadgets in the room as well.

Hope to see you back soon.

Regards

Stephen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EDINBURGH
Level Contributor
155 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed March 27, 2013

We have had a lovely couple of nights at this very comfortable hotel. Nice and warm during this freezing cold weather with fires in the lounges and a hot water bottle in bed! The room was spacious and had plenty of drawers and a large wardrobe for clothes. The bathroom was also a good size and had a big bath and a walk in shower. Everything was nice and clean.

Dinner was excellent and my gluten free diet was catered for with no trouble. Breakfast was plentiful, a good Scottish breakfast sufficient to see you through the day.

The staff were excellent, very helpful and pleasant. Would we go back? Definitely!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank Iain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed March 25, 2013

My girlfriend and I stayed for one night in February 2013 and had a fantastic time - great hotel, lovely gardens, friendly staff.

The room was large and 5 stars - great little touches such as a teddy instead of a 'do not disturb' sign and top quality shortbread!

Thanks to all the staff for making it a great weekend and would happily recommend to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 21, 2013 via mobile

It's okay. Food is nice, room was okay. Nice 'do not disturb' sign. Kind service but a bit formal. Old stuff no elevator which is no problem because the bring suitcase up. Bed is hard but nice. Bathroom is okay with nice shower.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank edwehnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenOwen, General Manager at Rufflets Hotel, responded to this review, March 25, 2013
Many thanks for the feedback - and I am perhaps a bit disappointed to read that we were only 'Okay' - but do appreciate the comments.

I am aware that you were supposed to be staying at another local hotel but they had out-booked you to Rufflets - and therefore you didn't get what you had originally expected.

However, we do look at all such feedback and will look to improve on the areas you have highlighted.

With my best regards,

Stephen Owen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 20, 2013

My husband and I took advantage of a coupon offer. The room we had was on the second floor overlooking the carpark. It was a lovely spacious, warm and comfortable room with a bath and shower (apparently all rooms don't have both). Some of paintwork needed freshened up and the grouting in the shower needs renewed. The only reason we mention is that if we had paid the full price for the room we would not have been happy with the standard of the bathroom. The meal was lovely and all the staff we met were extremely pleasant.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank marionweir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed March 20, 2013

fantastic country house for a wedding the house was outstanding and the staff were very pleasant and i will return there again very shortly .The rooms were very well kept and so clean very nice loved the weekend we were there for my nephews wedding well done Rufflets House

Room Tip: ant room will do . if you disabled the gate house if the best
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank christian11082009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenOwen, General Manager at Rufflets Hotel, responded to this review, April 10, 2013
Not only are we a great country house hotel, but we also like to think that we are also a great wedding venue - and the separate Garden Suite allows us to be both!

Delighted to read that you enjoyed your nephew's wedding and we look forward to being able to welcome you back soon.

Regards

Stephen Owen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rufflets Hotel

Property: Rufflets Hotel
Address: Strathkinness Low Road, St. Andrews KY16 9TX, Scotland (Formerly Rufflets Country House Hotel)
Phone Number:
Location: United Kingdom > Scotland > Fife > St. Andrews
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in St. Andrews
#2 Romantic Hotel in St. Andrews
#2 On the Beach Hotel in St. Andrews
#3 Luxury Hotel in St. Andrews
#6 Business Hotel in St. Andrews
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rufflets Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
This luxury family hotel, situated in 10 acres of secluded gardens, has been under the same family ownership for over 60 years. Located a few minutes' drive from the centre of town, golf courses and beaches, the hotel is popular with couples and families. Rufflets is surrounded by mature gardens which supply the fine dining restaurant. Free parking and WiFi. ... more   less 
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Also Known As:
Rufflets Country House Hotel St. Andrews
Rufflets Country Hotel
Rufflets Country St Andrews
Rufflets Hotel St. Andrews, Scotland

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