We ate there on fri 18th July. I cannot stress strongly enough how rude the manager was to us, he sat 5 of us on a table that would suit 3 and when I commented he simply said 'I always sit 5 on this table it's fine' and then walked away. One member of our party was in a wheelchair and it was glaringly obvious the table was far too small... Not wanting to spoil a precious family day out 1 person decided not to eat and it has to be said I was so upset I did not eat my meal either. When we left I went over to pay and he just held out his hand for my money card at which point I said can you at least tell me how much the bill is before I pay. I made a comment saying his customer care skills were seriously lacking and I was astonished when he replied with a 'whatever' . I cannot believe a chain such as Bella Italia have such a rude' arrogant and unprofessional person in their employ and most of the other diners seemed shocked at our treatment. I won't be back.
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