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“Really good 2 for 1 deal.”
Review of The Dining Room

The Dining Room
Ranked #9 of 131 Restaurants in Kirkcaldy
Certificate of Excellence
Cuisines: European
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed August 11, 2013 via mobile

We returned here yesterday to try the 2 for 1 deal. Our experience was good, with tasty jerk chicken and coconut rice. Service was fine, and value was good, 2 courses and 3 drinks for £25. Would return.

    • Value
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    • Food
1  Thank fifediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 - 235 of 303 reviews

Reviewed July 23, 2013

I cant believe how much this place has nosedived!!! Was last in here a couple of weeks ago and it was terrible! The food that was served was warm... Not hot. The vegetables were rock hard, as well as the meat tough. The reception we got when we first arrived wasn't exactly pleasant, the waitresses expression was one of "oh no not another paying customer"! It didn't improve when given the menu either. the waitress certainly has never heard of service with a smile! Quite surprising as we got the impression she was the manager as the other staff all look very young. It took so long for someone to ask us if we would like any more drinks after we had finished our main course and skipped desert ( not wanting to endure any more disappointment) that we decided we just wouldn't bother. This lead to the problem of getting the bill! No one was to be seen. My husband left the table to look for the waitress, finding her in the bar gossiping with another waitress. She wasn't apologetic, or even slightly bothered by the fact we were very unimpressed! Whilst leaving we then came across a chef at the back of the building smoking whilst on the phone shouting and swearing (not a great advertisement for your company, nobody wants to see the person cooking their food with a cigarette in there hand sitting on a dirty table).

It is such a disappointment as we used to enjoy this restaurant very much and even had my mums special birthday meal here with no complaints other than a few items were not available as the kitchen had run out.

We will certainly not be back and will not be recommending it to friends or relatives.

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3  Thank Lochkart73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

After a previous disaster in The dinning room a couple of months ago, friends persuaded us to give it another go last Saturday. I phoned to book the table and mentioned what had happened on our previous visit, the man I spoke to reassured me there wouldn't be a repeat performance as the last time was due to the previous manager not ordering enough stock. Well what can I say. Four of us ordered Rib Eye steaks, the waitress came to advise us they only had three left as the restaurant had been busy, funny there was only one other table in and no trace of any other customers. The steaks came, they were all warm and no more and they were tough as old boots and certainly not rib eye, more like frying steak and certainly not worth £17. A total joke.
I mentioned that the steak was tough so they offered us a drink on the house but didn't have four of the drinks we asked for, then the desert, five of us ordered the same desert and guess what they didn't have any. We decided to skip desert so they offered us another drink on the house which we never got. I couldn't believe it, it was like something of a comedy movie. Definitely won't be back. Its a shame as it was once a good place to eat.

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4  Thank Val A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dining Room T, General Manager at The Dining Room, responded to this reviewResponded July 17, 2013

With regards to your review, i offer my sincerest apologies, and am extremely disappointed that you did not enjoy your experience here. I will personally do everything i can to make sure instances like this do not happen again. The weekend in which this happened was a particularity busy day for us, and as all our food is cooked fresh we do sometimes run low on some items if they are unusually popular on that day. Although i agree that for the amount of drinks we did not have, this is no excuse, but as i explained at the time, we were having issues with our suppliers and as you can see, have really let us down. i would like to thank you for your feedback as this gives us an opportunity to make sure issues like this do not happen again.

Roddy Jobson
Head chef/Manager

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Reviewed July 3, 2013

I liked the attention to detail in the decor. It was very tasteful and created a relaxing interesting ambience. The staff were attentive and the food was nicely presented and tasted good.

Thank Claire Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013 via mobile

The food here was just perfect and so reasonable. Service friendly, place spotless. Certain to go back.

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Thank Ccazmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dining Room T, Manager at The Dining Room, responded to this reviewResponded July 3, 2013

Thank you very much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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