In a hotel of this calibre you expect good service. This was not the case this evening. On leaving (as we got fed up waiting for someone to clear our table and ask if we needed anything), we told the barman who took our bill. He gave a half-hearted apology and mumbled something about the place being busy. Well it must have been busy somewhere else, because the Bistro certainly wasn't.
One also ask to ask the question that why take our booking if they could not organise their tables.
The food was ok, but really just ordinary pub food, served in a more posher venue. You could get just the same meal at a local pub for much less.
Nice venue. But staff need more training - when main meal arrived after a long delay between starter, there was no apology for the wait we had had.
Don't think I would go back. Plenty of cheaper places in town, with better service, for the same meal.
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- Also Known As:
- Pitbauchlie Hotel Dunfermline
- Pitbauchlie House Hotel Dunfermline, Scotland