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Premier Inn Falkirk North Hotel
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Reviews (399)
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All reviewspetrol stationairth castlestayed herebrewers fayre next doorservice stationattending a weddingspar shopup to datebrewers fareno exceptiona great nights sleepusual standardall you can eatovernight stopcomfy bedrooms were very cleanmeal deal
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289 - 294 of 400 reviews
Reviewed April 14, 2014

Love Premier Inns and always recommend them but we were disappointed by this one. Room was quite small but acceptable but the surface missing off the floor of the bath was not. Staff were friendly as always.
Brewers Fayre next door was abysmal, may have been an off night but meal took 45 minutes to arrive, a test in itself with young kids, but then the food was poor. Fortunately kids meals were OK, mix-up with one which was speedily rectified. However, batter on fish was very greasy and my steak was cremated ! Should have been medium/well done. Very few chips with either meal. The adjoining tables were complaining about the wait but to no avail ao we didn't bother ! Bar service slow too.
Will continue to stay in Premier Inns as this is our first bad experience, didn't like the 'non-buffet' breakfast either, slows service down, had to fetch a member of staff to order, and kids don't always know how much they want. However, this was not a good experience, would not repeat, and will think twice about the restaurants attached in future.

  • Stayed: April 2014, traveled with family
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Thank llhigham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline M, Manager at Premier Inn Falkirk North Hotel, responded to this reviewResponded April 20, 2014

Thank you for taking the time to review your stay with us.

We really appreciate your feedback as this enables us to improve standards and provide guests with the best possible service and a comfortable stay.

Thank you very much for telling us about your issues with the bathroom; these issues will be seen to immediately as we work to improve our hotel standards.

We sincerely apologise that on this occasion both our breakfast and dinner service do not meet exceptations.

Please be assured that have the issues raised will be fully investigated.

Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

Best premier inn staff lovely rooms quiet and cheap
Came for a wedding staff so helpful and smiley we were taken aback. Noise level was very low slept well breakfast very good and freshly made to order had different buffet options each night and two meals for tender could not ask for better value


  • Stayed: April 2014, traveled with family
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2  Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline M, Manager at Premier Inn Falkirk North Hotel, responded to this reviewResponded April 20, 2014

Thank you for your review.

It really matters to us that our guests enjoy every aspect of their stay.
It remains our main objective to provide a high standard of service and we are so pleased you feel we achieved this. We looking forward to welcoming you back to Premier Inn very soon.

Thank you once again for taking the time to review your stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

Excellent stay, comfort and budget normally does not go together, but with Premier Inn you know you can achieve both of them. The restaurant and environment are excellent. Room is clean, parking is free and staff are friendly. Feel like home...

  • Stayed: April 2014, traveled with family
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Thank msvmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline M, Manager at Premier Inn Falkirk North Hotel, responded to this reviewResponded April 12, 2014

Good morning,

Firstly, I’d like to thank you for your review regarding Premier Inn Falkirk- North.

It is great to hear that you enjoyed your stay with us and our hotel and team here net your expectations. At Premier Inn we continuously strive to deliver a high service of service and it’s great you feel this was achieved.

We hope to see you again in the very near future.

Thanks again for taking the time to review your stay with us.

Kindest regards,
Premier Inn Falkirk – North team

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Reviewed March 19, 2014

Stayed here earlier this month and can't praise it highly enough.
The staff were welcoming and went out of their way to help us and made sure we had everything we needed.
The rooms were immaculate and so comfortable.
The breakfasts were excellent. Catered for everyone. We weren't rushed into finishing and vacating the diningroom. All in all superb and great value for money. Thank you

  • Stayed: March 2014, traveled with friends
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Thank Momo963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline M, Manager at Premier Inn Falkirk North Hotel, responded to this reviewResponded April 12, 2014

Good morning,

And thank you for your lovely review.

It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hare that you had such a lovely stay with us here at Premier Inn, Falkirk – North. Your comments will be very well received by all of our team as they are committed to giving our guests the best possible service.

We hope to see you again in the very near future.

Thanks again for taking the time to review your stay with us.

Kindest regards,
Premier Inn – North team

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Reviewed March 18, 2014

we stayed at this hotel for the weekend as i was taking part in the alloa half marathon,we chose this hotel as it had a restaurant next to the hotel + we got a great deal for the hotel as well,we enjoyed our stay and the staff were v.friendly and helpful,room was clean,we enjoyed a variety of meals in the restaurant as well and most meals were very nice,will defo come back again !!

  • Stayed: March 2014, traveled with family
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1  Thank mark a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline M, Manager at Premier Inn Falkirk North Hotel, responded to this reviewResponded April 12, 2014

Good evening Mark,

Many thanks for your review.

It really matters to us that our guests enjoy every aspect of their stay.
We’re so pleased to hear that you had such a lovely stay with us here at Premier Inn, Falkirk – North, and we do hope to see you again in the very near future.

I hope you enjoyed the Alloa Half Marathon experience.
There are some lovely, scenic local runs that you should check out in future visits.

Thanks again for taking the time to review your stay with us.

Kindest regards,
Pauline - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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