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“Just a cinema”
Review of Cineworld Cinema

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Cineworld Cinema
Ranked #6 of 16 Fun & Games in Falkirk
Attraction details
Reviewed July 14, 2013

This cinema is fine, nothing special about it. Prices are a little high. Ample parking however. Clean and tidy enough.

Thank BonnieCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"retail park"
in 6 reviews
"standard cinema"
in 2 reviews
"staff were pleasant"
in 2 reviews
"ample free parking"
in 2 reviews
"films"
in 14 reviews
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115 - 118 of 118 reviews

Reviewed July 2, 2013

We recently visited this cinema and enjoyed our visit. The buying of tickets online was good(saving 10%) and saved waiting in line. The in house coffee shop was good but it did take a while to attract attention as the staff seem to be spread really thin.
The toilets were very clean and everything worked.
The cinema was clean, comfortable with excellent sound.

Thank MargaretP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

I visited this cinema with my partner on a Monday afternoon, hoping to avoid the busy periods, and it worked. From previous experience we know that peak times (such as weekends, evenings and when a new film is introduced) the queues are ridiculously long and getting served takes ages. We bypassed all that by booking our tickets online and collecting them when we arrived; online booking saves 10% and you can avoid queuing if you collect them from the machine. Now that the ticket office has been shut down, you have to wait in the same line for tickets as you do for food and drink, which means you can have a long wait sometimes. They always seem to be short staffed, and staff are less than enthusiastic.

The cinema screening areas themselves (there are 12 of them) are very spacious and comfortable, the seats are wide and soft with plenty of leg room and a cup holder in every arm. Some of the front row seats are very near the screen so you may get a crick in your neck! Good wheelchair access to every screen room with dedicated spaces for wheelchair users and their accompanying guests.

The toilets however are disgusting; the smell is terrible (even on a quiet Monday afternoon they smelled as if they hadn't been cleaned all day, although the sheet on the back of the door claimed that they had been inspected less than an hour before I used them). Some of the cubicles were marked as out of order, some had full toilet bowls and needed flushed (I wasn't volunteering) but some were okay, although toilet roll was in short supply. Plenty of sinks and handwash, but only 2 hand driers for the whole toilet (about 20 cubicles) so might have been a bit difficult had the place been busy. My partner said the smell was similar in the gents toilets, and the same level of cleanliness applied.

In all, not a terrible experience but one I would be reluctant to repeat say for example on a Saturday night; we visit Cineworld cinemas all over Scotland and this is the worst maintained one I can recall. Staff seemed friendly but over-worked and stressed. To see how a cinema SHOULD be run and maintained, visit Oban Phoenix Cinema - this is how it should be done!

2  Thank mizliz_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2015 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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