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“Good start. Poor finish.”
Review of Gambero Rosso

Gambero Rosso
Ranked #9 of 174 Restaurants in Falkirk
Certificate of Excellence
Price range: $10 - $20
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Special occasions
Dining options: Breakfast, Lunch, Dinner, Late Night, Delivery, Reservations, Takeout
Description: Firmly at the top of the list of Central Scotland's best Italian restaurants, it's our unique canal-side location, warm welcome, genuine Italian dishes made from the best ingredients, fine wine and regular entertainment that all adds up to make Gambero Rosso so atmospheric. It's like a Little Venice. Gambero Rosso, winners of the Restaurant of the Year 2016
Armadale, Scotland, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good start. Poor finish.”
Reviewed October 2, 2013

I went to the restaurant on Saturday with 3 of my friends to celebrate a birthday. The initial service was great and the place felt very welcoming. However as the meal progressed I felt this slipped. We all ordered a main meal however they brought out 5 mains and when we explained 1 dish wasn't ordered they seemed to look at us as if it were our fault. The food did taste great I must add and the restaurant looked amazing, as did the location. Then we came to deserts and a few of us ordered the strawberry cheesecake, we all felt the description on the menu was misleading as when we got our cheesecake it was below average and didn't have any strawberries as the menu described.

Then my main grievance (the reason for the review). We asked for the bill and was only brought a receipt and nothing to place our money on. Our bill came to £91 and we put down £100. The owner (I presume) who wasn't even serving us came and collected the money very abruptly without saying thank you or asking how our meal was. Then we waited and none of the change was brought back so they obviously just took it upon themselves and assumed it was a tip. We of course were going to tip however I found this quite rude. Also when we stood up to leave they just stood talking and didn't even say goodbye.

Also found the waiter gave us pretty basic service, however a table of woman were sitting next to us and they were given the patter from the moment they walked in and he went above and beyond for them.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Jordan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Larbert, United Kingdom
Level Contributor
131 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Nice family meal but could improve the deserts”
Reviewed September 23, 2013 via mobile

We had a very nice family meal at Gambero Rosso on Saturday evening. We'd booked for early evening and were given a choice of two tables when we arrived. It's a big restaurant so I can understand some of the comments in other reviews about atmosphere but it was fine when we were there (about half full). We'd a variety of pasta and pizza between us, all were very nice. Service was good with the boss walking around talking to diners. The one thing I'd suggest is that they have a review of their dessert choice, it was all frozen, pre prepared ice creams, cakes and sorbets that you get in dozens of average cafes and restaurants. The starters and main meals were freshly made so why have frozen/bought in desserts! Half a dozen nice home made desserts would make all the difference.

Visited September 2013
Helpful?
Thank Ochil17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grangemouth, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“excellent food and service”
Reviewed September 20, 2013

We went for lunch today friday 20.9.2013 and although it was quiet it was brilliant.there is a lunch menu but we opted for the a la carte.from the minute we were seated the staff were attentive and the waiters recommendation of lamb rack in a red wine sauce was brilliant. From the starters to the dessert we had empty plates and the wine was good as well. Cant wait to go back

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lorrie231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FALKIRK
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“DON'T WASTE YOUR MONEY!!”
Reviewed August 21, 2013

Service was terrible & as with other reviews, no friendly welcome on arrival. Very rude, abrupt & unattentive waiting staff who appeared to ignore you when you wanted to order, ignore the plates on your table, ignore your attempts to attract their attention!! Surely this is the basics of waiting staff?? Waited ages for the food to arrive & when my main course finally came, it was cold in the middle & I had to send this back to be cooked properly (this was chicken). The staff were unconcerned & un-apologetic at this. We also received no side dishes of vegetables with our mains (a steak & a chicken breast) & we had to ask if we should in fact have received these as we saw other diners receiving these. Again, total lack of concern regarding this. Extremely shoddy service & cold food is not my idea of a good dining experience and I will definately not be back. There are far better Italian restaurants within the area, which I will be visiting in future.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank spammie_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, United Kingdom
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Great food but a little too quiet”
Reviewed August 19, 2013 via mobile

We have been here several times and never had a bad meal. The specials are always interesting and everything is freshly prepared to order. On the down side it can be a bit too quiet mid-week and can lack atmosphere.

On Wednesday's Roberto Enzo on piano accordion is very entertaining.

This is the best Italian in Falkirk by our estimation and definitely better value than some of the higher rated Italians in the town.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mo i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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