This would have been a poor or terrible review if the situation hadn't been rescued by the Duty Manager, who I think returned from a break to find absolute chaos.
Having a little (not a lot) of time to kill before getting a train home I decided that TGI might be a good bet for getting some food late afternoon as a few of the local pub kitchens seemed to close in the afternoon.
After waiting behind another couple for 5 minutes I was told there was a waiting list and it would be 10/15 minutes before I got seated, making things a little bit tight for time. This was odd as the other couple were seated straight away and the restaurant was less than 1/3 full.
While waiting in the bar area with my buzzer I spotted two unhappy couples who were on the said list wondering why the couple in front of me got a table straight away!
After they were seated I watched as a number of customers, including a group of 5 were seated with no sign of my buzzer buzzing.
The barman kindly made the Duty Manager aware of this and as promised my main course arrived very quickly allowing me to enjoy the food and make my train with time to spare. I'm not sure the other groups fared as well.
Food is as you expect, although I think I'll stick to the Ribs and Shrimps next time which appear to better quality and value than the steaks.
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