I have stayed at this Novatel a few times for work, and after my last stay I am really going to try and avoid having to stay there again.
The hotel itself has a totally souless atmosphere. The staff are ok, but a couple of the reception staff were not very helpful.
The evening menu in the restaurant is uninspiring and the food is below average. The Breakfast food is also not great - unappetising undercooked bacon and sausages are not really what you want to start the day.
The 'air cooling units' in the room do not work properly, so it is impossible to get a comfortable temperature in the room. Also, the fans are incredibly noisy and seem to turn themselves on without warning in the middle of the night which makes it very difficult to get a good nights sleep.
Novatel had also messed up my booking so I was allocated a disabled access room. The bathroom made it feel like you were in a hospital, and I was horrified to see what looked very much like a blood stain on the shower curtain. Also, around the room there were buttons to call for assistance which had an annoying green flashing light. This together with the noisy 'air cooling unit' meant I had a terrible night's sleep.
All in all a very disappointing experience. Next time I have to stay in the area I will definitely try and book into the Premier Inn across the road as this is a much better option.
- Official Description (provided by the hotel):
- The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more less
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- Also Known As:
- Novotel Edinburgh Park Hotel Edinburgh
- Accor Edinburgh Park
- Edinburgh Novotel
- Novotel Edinburgh Park Scotland