We had Jim as our tour guide & he was a phenomenal tour guide! Do yourself a favor & book this tour. It's absolutely worth it.
Worth it for the quality of the bus (nice & clean, comfortable temperature, plenty of space), a passionate & knowledgable tour guide, & the great sightseeing! No snacks or lunch are provided. You're paying to be entertained & educated on a fancy bus on a scenic route around Scotland. Jim is always kind enough to point out the best spots to take photos.
There is NO WIFI, so if you've ever been on an Icelandic tour bus & expected free WiFi, you'll be disappointed. However, each seat has a USB port, so you can charge your phones, watches, or tablets.
Jim is enthusiastic, passionate about Scotland, knowledgeable, fun, thoughtful, mindful, & he makes an effort to alter his dialect so that everyone can understand him. It did take me a moment to realize he was talking about "Royal Mile" instead of Royal Mail or "Princes Street" rather than Princess Street. We learned so much about Scottish history & he had great recommendations. He also played a lot of lovely music from Scottish artists. He is adamant about pointing out sleepyheads, which I thought was funny, but I would personally let the sleepy ones be. People get grumpy when their naptime is interrupted.
The epitome of a very long scenic drive. The biggest downside was that all nearly all the shops were closed when we visited the last sight, it was dark, & there was a fee for using the toilets. I'd suggest that the tour route factor in a Winter route to either replace the stop with a whiskey distillery tour or remove the stop & reduce the price altogether.
Athleticism is not a prerequisite for this tour; just some good outerwear, snacks, & beverages. The terrain is mostly flat, so you won't be required to hike up a mountain. I accrued ~11,000 steps (roughly equivalent to 5 mi) from just walking around & exploring, but you aren't expected to be going off very far.
The first stop could've been shortened by 5-10 minutes to add more time for lunch at Loch Ness. The longest stop was at Loch Ness, so you can get some lunch & take some photos. Underwhelming compared to Glencoe, to be honest. Just the right amount of stops to empty your bladder, so do it when the opportunity arises! Force yourself or you'll regret it!
The last stop was in a little town with some shops, all of which were closed, besides some restaurants & the whiskey ice cream shop. It was too cold for ice cream, so I passed on that, unfortunately. This stop could've been shortened, removed, or replaced with another activity altogether given the timing.
10/10 would recommend if you love mountains & nature. Don't be discouraged if you're unable to hike or stand for prolonged periods of time; you'll be sitting for 9+ hours.