There was good and bad.
The bad: When we arrived at the guest house the lady who greeted us tried to hand us a room key but then realised that we both had our hands full with cases, bags and coats. Rather than offer to carry something for us, which would have been nice, she just commented that our hands were full then asked us to follow her up the stairs.
On arriving in the room she mentioned that the previous guests had a problem with the flush for the toilet. She said her husband had tried to fix it but there was still a problem - yes there was a problem, it doesn't work!!! In this day and age, the one thing that I would say was a resonable expectation, is to have a flushing toilet! We put in a lot of effort trying to get the toilet to flush which was very frustrating.
The kettle, cups, tea and coffee etc are set on a small fridge which means you need to crouch down to make a cup of tea. My partner has a bad knee so this was inconvenient for him.
In the shower room, although there is a hook on the back of the door with a robe, there are no towel rails so there is nowhere to keep a towel near the basin or while you are in the shower. Its little ommissions like that which make a big difference to you impression when you stay somewhere. There was evidence of holes having been covered over on the wall so I think there probably used to be towel rails.
The good: The lady who greeted us, on realising we were going out to a restaurant kindly offered to phone for a taxi for us and came to let us know when it had arrived.
The decanter of sherry in the room is a nice touch.
Having a robe to use is nice.
Breakfast was tasty.
All things considered, £75 was too much to pay for a small room with a non-functioning toilet. When my partner mentioned it as we left, the lady just acknowledged that she was aware of it. We had paid in advance so thought a small refund would have been nice as a gesture of goodwill, however none was offered.
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- Also Known As:
- The Bonnington Guest House Edinburgh, Scotland