The main problem for us (and the reason I wouldn't recommend this B&B) was that we had so little sleep, despite buying ear-plugs after the first awful night - Some of the rooms appear to have had en-suites 'added in', and these are 'inside' other people's bedrooms. This is hard to explain, (bear with me!) - Next door's ensuite was built into our room, not with a full wall, but with a thin partial wall that reached to a metre or so from the ceiling. We could hear every noise that next door made, from their toilet habits (in gruesome detail), to their late-night showers, and every time they switched the bathroom light on in the night it lit up our bedroom ceiling! As our ensuite was built into the next room, I imagine they had the same problem. Other things weren't ideal - for example, there is no reception desk so when we arrived we felt a little bit lost and ended up in the breakfast room looking for staff; As such, help on finding our way around/maps etc wasn't offered, and we had to ask for this. No-one asked how our stay was, and my Mum stopped me making a complaint as she didn't want to be thought of as a problem. Also, the luggage storage was simply putting our bags in the corner of the breakfast room, which didn't feel very secure.
On a brighter note, the staff were lovely and friendly, and the cooked breakfast was great, although choice was limited (no porridge, no fresh fruit). The room was spotlessly clean, there were extra blankets in the bedroom, and the bathroom was a good size. For us though, this wasn't enough to justify lack of sleep! Especially as the trip was a present for my Mum's special birthday, so I had hoped for better.
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- Also Known As:
- Balmore House Hotel Edinburgh
- Balmore House Edinburgh, Scotland