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“Tired but you get what you pay for.”
Review of Ritz Edinburgh

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Ritz Edinburgh
Ranked #145 of 151 Hotels in Edinburgh
Reviewed December 1, 2013

Stayed here for a weekend with friends. We had three rooms, two of which were up in the gods. 70 stairs which was quite a trek. The rooms are very tired but the sheets and towels were spotless. Staff were friendly and helpful. However we only paid 53 each for 2 nights so was good value. Handy for buses or trains. Would definitely come back.

Room Tip: Rooms on the lower floors are better. Stairs are a struggle.
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  • Stayed: November 2013, traveled with friends
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Thank elmamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 - 195 of 411 reviews

Reviewed November 18, 2013

The hotel is beautifully decorated, outdated, but in my opinion very tasteful and attractive.
I loved our room, spacious, clean and it was incredibly comfortable. We were a little nervous due to the reviews on here, but all the complaints about mould and dirt were entirely unfounded, it was as clean as it could be and we had far more room than we needed.
The staff were kind, friendly and helpful, lovely enough to store our bags before check-in and after check-out, and I loved the little touches such as the shampoos in the bathroom. And I was very impressed with the art-deco kettle, very kitsch!
I was pleasantly surprised with how close it was to the centre of town! We didn't bother with the trains as it was a lovely, straight road to town.
We visited for our anniversary and had a wonderful time, I couldn't be happier with my choice of hotel and would absolutely love to visit again.
The hotel is wasted on people who are as picky as most of these reviewers, I have nothing to fault the hotel at all! A four poster bed, beautiful surroundings, close to town and friendly staff... What more do people want?!

Room Tip: Definitely go for the four poster room!
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  • Stayed: November 2013, traveled as a couple
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Thank KerryLeigh93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2013

This hotel has taken the public's love of period features as licence to neither repair nor renew. The result is a cramped, run down boarding house featuring broken down relics of the 1970s. It is not the boutique hotel it purports to be on its website, a facade maintained by artistic photographs and airbrushing that would give pause to your average glamour magazine.

As you may have guessed my partner and I did not enjoy the experience and walked it after only nine hours (we had booked two nights), the following specific issues arose beyond the general decay pervading the premises:

Lock broken (we had to deadlock the door at night)
Bed frame broken
Bedside lamp not working (even after I changed the bulb)
Kettle not working
Dirty marks (query blood) on the carpet
Used tissues in the bedside draw

I requested another room which was provided. However this also had a broken light and was in a equal state of disrepair.

We felt thoroughly misled by the website and would urge anyone booking this travesty to go in with their eyes open. You will be booking into a rundown boarding house, albeit close to Haymarket station.

Stayed: November 2013, traveled as a couple
Thank MBTraveller_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Basic but what we expected no frills decent bar lots of stairs but would use again... close to a train station and about a 20 minute walk from the main station. reception open 24 hours and we stayed in bar until 3am !!

  • Stayed: October 2013, traveled with friends
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Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

A pleasant stay in a quirky hotel with lots of character. Hot shower and decent free shampoo. I enjoyed the bar and the staff were friendly. Room was cozy and warm with a good TV. It was enjoyable drinking bubbly in the four poster! I recommend to all.


  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

I stayed here with me and my partner for his 30th birthday. After reading the reviews I was almost having palpitations about staying here and was worried it would be horrendous. It wasn't and I was actually surprised it wasn't as bad I feared.

The positives are the location. You are in easy access of everything. There are roadworks at the moment due to a tram line being built but that in no way affected accessibility. The hotel is also off a side street so very quiet. The hotel was clean, the bed linen was fresh and the bed was extremely comfortable. Our room was large and spacious. The staff were polite and friendly at all times with a 24 hour reception. It was ideal for what I needed as in reality I spent very little time there as there is so much to do in Edinburgh.

The negatives are that the hotel is very tired and in need of refurbishment. When you walk in you are not sure if you've walked into an old peoples home or a hotel! It has a musty smell that they try to cover by lighting a scented candle. It doesn't work. There is a lack of attention to detail for example the hinge on our wardrobe was broken so the door did not close properly and the plug in the bathroom sink was broken and so left on the sink rather than fixing it. These things would have been easy to fix and would give a better impression. The bar never had one person in it and the hotel would be far better served using that room as a dining room and doing breakfast but that's just my opinion.

If you are looking for a cheap place to stay that's clean, comfortable and in easy reach of amenities and are just wanting a place to rest your head at night this place is absolutely fine. Would I return? No, as I would like to stay somewhere nicer next time but it served a purpose and I can assure you I have stayed in far worse places!

Stayed: October 2013, traveled as a couple
1  Thank Hollie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

Our room was on the 3rd floor without lifts. I did know this when I booked, so not a surprise. The bath tub had mold in corners. All furnishings dated/tired. If your a single guy that is looking to save some money this could work if you are not bothered by how cheap this place is maintained/updated. There is smell in the hallway next to my room that was unpleasant, think this is from the new carpet that was installed on top of the old carpet. Gross. Location is not that great as other reviewer have stated versus main attractions. Hard to get here due to construction and very hard to find parking. Desk help was nice and friendly, I would not blame staff for the mold in the shower as it is hard to clean pitted, chipped, cracked fixtures.

  • Stayed: September 2013, traveled as a couple
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Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ritz Edinburgh

Address: 14-16 Grosvenor Street, Edinburgh EH12 5EG, Scotland
Location: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #145 of 151 Hotels in Edinburgh
Price Range: $61 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ritz Edinburgh 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Edinburgh Ritz Hotel was originally built as a town house in the 1860s right on the edge of Edinburgh's historic New Town right in the heart of the city. After a spell housing the Scottish Coal Board the building was converted into a boutique Hotel 50 years ago.Every effort has been made to retain the original features, including the beautiful cornices, rose crowns and staircases, whilst simultaneously providing guests with all necessary mod-cons. ... more   less 
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Also Known As:
Ritz Edinburgh Hotel Edinburgh
Ritz Hotel Edinburgh
Edinburgh Ritz
Ritz Edinburgh Scotland

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