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“Excellent hotel in a great location” 5 of 5 bubbles
Review of Holiday Inn Express - Edinburgh City Centre

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Holiday Inn Express - Edinburgh City Centre
Ranked #97 of 150 Hotels in Edinburgh
Worcestershire
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Excellent hotel in a great location”
5 of 5 bubbles Reviewed June 18, 2008

Just returned from a 1 night stay following a mini trip to Scotland to visit relatives. We arrived just before official check in to a wonderfully warm welcome and extremely efficient check in. We'd requested and were given a quiet room on the 4th floor (411).

The room was everything you'd expect from Express Holiday Inn. Clean, tidy and functional. Not a lot of room for clothes etc but for 1 night was great. The bathroom was lovely and clean and you get great big fluffy towels - wonderful after the power shower.

Location is about 10 mins max from Princes Street Station (slightly uphill). It is definately worth getting a hotel a little away from the 'action' to get a good, quiet nights sleep. They will look after your bag on check out if needed but we used the Station left luggage for convenience (open 0700 - 2300 hrs) - 6 pounds per 24 hrs or part of.

The rate we paid 69 pounds was b&b but we missed breakfast due to having a very late but fantastic meal at an Italian just around the corner from the hotel (turn left out of hotel and is the first on the left - Guiliano's I think it's called). Don't be deceived by the frontage - it really opens up at the back and the service and food was superb.

The hotel is amost directly opposite the Edinburgh Playhouse if you want to catch a show and there are plenty of bars and restaurants if like us, you were just too tired to walk back into 'town' on the evening.

We will definately be back to this hotel on our next visit to Edinburgh. Highly recommended!

  • Liked — Warm welcome and great value for money
  • Disliked — View of car park from hotel room window
  • Stayed June 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virgo149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sydney, Australia
Level Contributor
130 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed June 15, 2008

We did not have much choice as we were staying during the 2007-2008 New Year, so we had to get whatever room we could get, and we found this.

Location is really in city centre, walking distance to everything, 15 minutes walk to the old town, 10 minutes to major shopping strips, cinema is just across the road.

Our room was the first room under ground. Room was very small, hardly enough space to open our luggage. Double bed, sofa, TV. There was also water kettle and hair dryer. No slippers supplied and not available (we asked). We only had small windows near the room, which opens to the road of a back alley, so there was not much fresh air. Don't think air conditioning was very good either as there as not much fresh air from central air conditioning system.

The room was actually fairly new, but the water kettle was faulty. We reported this on our first night, but this was never changed despite we stayed for 5 nights.

Bathroom was a shocker. It was new and clean on your first night, but that's it. It was closed off with a curtain, but the edge of cubicle was raised, and the curtain was not low enough, hence water was constantly leaking into the rest of the bathroom area, from bathing cubicle to toilet, the whole bathroom was wet. Staffs simply give it a quick mop during the day, as the floor was all black by the 3rd night. This was clearly a problem and staffs had simply given up mopping up properly daily.

Breakfast was simple easy, like bread rolls, croissants, jam, cerals, tea coffee orange juice, fresh fruit (whole not but). No hot food.

Our travel agent actually also found rooms available at Holiday Inn Express Waterfront, at approx £25 cheaper per night than this city centre. I picked this city centre because it was "city", looks like in the city on the map. Looking back, I should have picked the cheaper at Waterfront, because it was so much cheaper, and that hotel is actually a high rise, looks quite new form the outside, so air conditioning should be better with better air circulation (instead of our window opening to the road of a back alleyway). Transport is not a problem, as Lothian Bus has heaps of services running from the ocean terminal (where Holiday Inn Express waterfront is) to city center (pass Holiday Inn Express city), which is only about 15 mins trip, with services every 10 mins or so. It takes 15 minutes to walk from Holiday Inn Express to old town. And you won't lose money on bus fare, Lothian Bus is £2.50 for a day ticket (unlimited ride).

  • Liked — Location
  • Disliked — Bathroom, and there is a another Holiday Inn Express 15 mins away, but cheaper!
  • Stayed December 2007, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Azzsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgtresponse, General Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, June 18, 2008
Thank you for taking the time to complete a review as it is always good that guests can recall exact feedback more than 5 months after their stay. We value feedback from all of our guests and regularly review travel review sites for comments and accuracy of comments posted. I was glad to hear that the bad location comment made in the title was not reflected in the review and that you found the hotel to be within walking distance of everything.
During busy times such as during the New Year celebrations we advise that guests make a booking in advance of arrival into the city so that they can find an accommodation provider to best suit their requirements.
Express by Holiday Inn – Edinburgh City Centre is part of Express by Holiday Inn and the hotel does differ from a Holiday Inn. Express by Holiday Inn offer standard bedrooms with power showers and up-graded toiletries / slippers are only usually found within executive bedrooms within Holiday Inn full-service properties. Express by Holiday Inn is designed for short stays and offer continental breakfast buffet in all room rates and Holiday Inn properties offer cooked breakfast options.
Our Reception is open 24-hours a day and we encourage guests to contact our team with queries as sometimes they can be resolved immediately e.g. ensuring that the water kettle is switched on at the wall socket and at the kettle.
Individual requests for rooms overlooking the front or rear of the hotel can be added when making a booking through our central reservations line or through our company web-site in the comments field before a confirmation is generated. Some guests may prefer to be in the city centre and close to restaurants, bars and night life while other guests may prefer a quieter location further out of the city centre. We try and accommodate individual requests however the requests made can be guaranteed and it is difficult to meet all requests from guests arriving at the hotel without an existing reservation.
I will be pleased to welcome you back to the hotel again. Please contact me personally at info@hieedinburgh.co.uk should you be back in Edinburgh again. Regards Philip Taylor, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
2 reviews
4 of 5 bubbles Reviewed June 11, 2008

The hotel was clean and the room was clean. The staff was also attentive and helpful. I also liked the fact that it was across the street from the Ocean Terminal.

I would stay at this hotel again if I should ever come back to Edinburgh.

  • Stayed October 2004, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sunsoree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Braintree, United Kingdom
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 6, 2008

For starters you know what your going to get with a holiday Inn Express and this hotel delivered just that.

Simple accomadation, clean with everything you need for an overnight stay. Breakfast is a simple affair but sets you up for the day. (no cooked)

The hotel location is probably its strong point. Minutes walk from Princess Street. This means your walking distance from the Rail station and the shuttle bus that runs from the airport. The attactions are not far away. Across the road you have a Multiscreen cinema and a mixture of eating places with in the complex.

For us it was a practical choice / base for visiting Edinburgh while planning our wedding. If you need or want something with a little more character I would suggest staying on the Royal mile area.

Stayed here Mar & Apr, both stays were fine

  • Liked — Handy Location
  • Disliked — Nothing in particular
  • Stayed March 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SweetChop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 27, 2008

Really good location for seeing the sights of Edinburgh. About 10 mins walk to Waverley Bridge and Princes Street to pick up the sightseeing buses and opposite the Edinburgh Playhouse and Omni centre.

The hotel rooms are small, basic but clean and comfortable. We didn't spend much time in the room so the size was not an issue.

Breakfast room and bar are better than some Holiday Inn Express and we found the front of house staff friendly and helpful.

Overall better than we expected and would use again.

  • Liked — Location
  • Stayed May 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank issywhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 20, 2008

An extremely clean, comfortable hotel within very easy reach of the city. The breakfast was great and the staff very friendly and helpful. All in all, well worth the money!

The only criticism I do have is the parking, it's inder a shopping mall over the road and was a lot more expensive than we expected - about £20 for 24 hours (that's including the discount)

  • Liked — Location - sea view!
  • Disliked — nothing
  • Stayed March 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank KTJM2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed May 6, 2008

The Holiday Inn Express Picardy Place Edinburgh.

Its right opposite the Omni Centre, St James Shopping Centre and the Playhouse Theatre, 5 min walk to Princes Street and 10 mins to the Royal Mile so the best location for a city centre break!

Hotel is smart and spotlessly clean, rooms spacious, friendly helpful reception staff, car park with limited spaces for £5 a night, secure place to leave luggage. Hotel bar is nice with big screens showing sky sports. Breakfast was good, plenty of choice. We got hotel for £89 non refundable by booking online, much cheaper than drop in rate so would advise this.

Only downside to this hotel was noise, late revellers going to rooms through the night so a lot of noise in the corridors. Apart from this excellent!

  • Liked — Location
  • Disliked — Corridor noise
  • Stayed May 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank IM83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express - Edinburgh City Centre

Property: Holiday Inn Express - Edinburgh City Centre
Address: Picardy Place | Opposite Edinburgh Playhouse Theatre, 1/4 mile East End Princes Street, Edinburgh EH1 3JT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#57 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express - Edinburgh City Centre 3*
Number of rooms: 161
Official Description (provided by the hotel):
Free Internet Access and Free Hot Breakfast. Simply ask for an internet voucher at check in. The hotel offers continental breakfast buffet plus two daily hot options. Holiday Inn Express Edinburgh City Centre is a 5 minute walk to Princes Street & a 10 minute walk to the Royal Mile. Located near the St James Shopping Centre & Edinburgh Playhouse Theatre. The hotels offers free luggage storage and has designated smoking bedrooms. All bedrooms & public areas have high-speed wired & wireless internet access provided by Swisscom. All rates include complimentary EXPRESS START breakfast for all persons. The hotel is within walking distance of Waverley Railway Station and St Andrews Square Bus Station. The Airlink 100 Bus goes from Waverely Bridge to Edinburgh Airport in 25-minutes. Holiday Inn Express Edinburgh City Centre is located near Broughton Street, George Street & Queen Street. The hotel is across from the Omni Centre with a choice of restaurants & a Vue Cinema. This Edinburgh City Centre hotel is a perfect choice if you are looking for a base near Edinburgh Castle, The Real Mary Kings Close , Edinburgh Dungeons and Holyrood or for events at Murryfield Stadium, Corn Exchange, Hearts Football Club, Hibernian Football Club or Meadowbank Stadium. ... more   less 
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Also Known As:
Holiday Inn Express - Edinburgh City Centre Hotel Edinburgh
Holiday Inn Express - Edinburgh City Centre Scotland

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