I booked a stay at this guest house for one night using booking.com. Immediately after booking I received a call from an extremely rude woman who demanded that I cancel my booking as the price was a mistake. I said I would need to take it up with booking.com and she hung up the phone.
After over a week of discussing this with booking.com they told me that the guest house was refusing to honour the price, instead suggesting that I accept a rate of three times the original price, and that they (booking.com) felt that the guest house management were within their rights to do this and so cancelled my booking three days before I was due to stay.
I would avoid this guest house and booking.com completely.
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- Also Known As:
- Craigmoss Guest House Hotel Edinburgh
- Canadale Guest House Edinburgh, Scotland