My daughter and I were the first to arrive at the restaurant and yet we still waited ages on our food. We ordered a full breakfast each with coffee and tea. When my coffee arrived, I asked for a sweetener rather than sugar as I am diabetic. The waitress just advised me they only had white sugar. Then after waiting ages for the breakfast, the bacon was ice cold - as if it had come directly out a fridge, beans luke warm and toast without butter! (THEY SAID THEY HAD NO BUTTER - CAN YOU BELIEVE IT, A RESTAURANT WITH NO BUTTER??) By this time we had enough and decided to leave after complaining to the manager. What annoys me more is the massive price increases. When a restaurant promotes a NEW menu, it is just another way of putting it's prices up. In fact, the breakfast used to cost £4.95, it has now jumped a whopping 30% plus up to £6.45 - how can that be justified?
Previously, we had visited this restaurant and there were tell tale signs then, so we should have known better, but we wanted to give the restaurant the benefit of the doubt. On our previous visit our steak was sent back twice as it was tough as old boots, so we asked for a burger instead with no bbq sauce or mayo. Guess what bbq sauce all over it, sent back again, burger had mayo all over it, sent back again and I felt it was the same burger as there was a little mayo on the edge. Waiting nearly two hours throughout all this, trained chimps could do better than these kitchen staff masquerading as chefs - my daughter could produce superior food. Even when they are wrong or keep you waiting they never compensate you with a drink or something! Definately, will never be back! Half price food on a Monday (your'e having a laugh!) just the same price you would pay elsewhere for normal prices.
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