We were in the annex building which was undergoing some repairs so we didn't have a bathroom in our group of rooms. Not terrible, but annoying since the place was full and bathrooms often all in use.
For the most part the place was reasonably clean. It was noisy- from the street- every night until about 1 am. Security in the annex was sometimes lax. I found the door ajar more than once.
We had a couple of issues. One, someone came into the room and moved our bed linens around. Since we had no idea why or who might have had access to our room, and no one at the desk seemed to have a clue, we asked for clean linens. We got the new linens, but were never reimbursed for the towel charges for the new towels we asked for.
One night when we went to use the kitchen it was such a complete disaster we gave up. Most of the time though it was ok. Dishes however were frequently not clean and we always washed them before use.
When we checked out we went to get our leftover food which we had planned to eat for breakfast on the plane. The kitchen was locked. There was no sign or warning that the kitchen gets locked and no apparent reason for this to be so. The desk guy said he could come over and open it, but we didn't have time to wait and then come back to check out and still make our plane. A simple sign would have prevented this issue as we could have removed our food the night before.
The staff was friendly, but sort of clueless. No one had authority to refund a lousy pound for the towels or to give us our linen deposit on the credit card it was charged to so we wound up with pounds we couldn't exchange except at awful airport rates and fees. If they charge it to the credit card they should refund it that way.
All in all, just an ok experience.
- Official Description (provided by the hotel):
- With over 250 beds, and located in the heart of beautiful Old Town, Budget Backpackers is one of the best places to stay in Edinburgh! All of the amenities you need including free linen, free hot showers, a self catering kitchen, and a bar/cafe! Budget Backpackers is one of the best located hostels in the city, being only a 10 minute walk from Waverly Train Station, a 2 minute walk from the Royal Mile, and the breathtaking Edinburgh Castle practically on our doorstep! There is also always something happening within the hostel, with weekly Wii and Pool Competitions, Quiz and Movie Nights, Free Walking Tours 11am daily Monday to Saturday, Whether you want to see the sights, make friends, party it up, or just relax, Budget Backpackers has everything you need to make your stay in Edinburgh memorable! ... more less
- Also Known As:
- Budget Backpackers Hotel Edinburgh
- Budget Backpackers Edinburgh, Scotland