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“Good hotel,nice location”

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Apex Grassmarket Hotel
Ranked #86 of 149 Hotels in Edinburgh
Certificate of Excellence
Durham, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good hotel,nice location”
Reviewed January 13, 2013

We visited the hotel between Christmas and new year. The hotel is very nice,all staff made you feel welcome. We were a family of 4 and had a room on the third floor,facing the castle. The room was spot on, cleaned to a high standard. We had a meal in the hotel which was beautiful with a good view of the castle. The spa facilities are a little small especially the changing rooms, but adequate enough. It takes another 5 minutes to get from the train station by taxi, cost between £4-£5, no problem getting a taxi. We enjoyed our stay so much but felt we had left too early, missing the new year celebrations, felt so confident with this hotel and the view it has to offer of the fireworks etc that we have already booked to go for new year.

Room Tip: We had a superior room which is at the front with a nice view of the grassmarket and castle. Conseq...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HARRISONSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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dundee
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 13, 2013 via mobile

Stayed one night .
Clean ,spacious rooms..
Excellent central location
Car parking -got space no trouble in their car park
Only negative was the temperature in rooms was far too cold,it was Warmer in the corridor.
Would stay here again in a second

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kt1876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 28, 2013
Thanks for your review, KT. I was pleased to see you enjoyed your stay with us. Thank you for taking the time to post your review. See you again soon!
Kind regards
Kirsty Cowan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level 5 Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 13, 2013 via mobile

I stayed at this hotel for one night on business and was really impressed. The reception staff are very quick, efficient and welcoming. The hotel itself is clean and comfortable, nice rooms with great bathroom products. Good choice of breakfast items and the view of Edinburgh Castle from the dining room is fantastic. Most definitely would stay again

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chilly25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 28, 2013
Dear Chilly,

Thanks for your review. I was very pleased to hear you enjoyed your stay with us. I hope to have the opportunity to welcome you back in the near future.
Kind regards
Kirsty Cowan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 6 Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 10, 2013

Ok so we had only a couple of days in Edinburgh, and we did great use of them thanks to the great location this hotel has in Edinburgh, and thanks also to the great attention in the front desk.

Grassmarket area is a great place by night, and by day is also real close to everything you would want to see in the city, is right in the Old Town. Going up the stairs in front of the hotel you're suddenly in the Castle (which can also be seen from the door of the hotel). We weren't able to go to Princess Street, but I guess is not really that far either.

Now, the hotel is a branch, we saw there were other Apex nearby that looked perhaps a bit more modern. But this one is also very nice and elegant. Right from the start I wished I had brought my bathing suit, because there was a pool. I don't know how nice it was, though, it was packed with kids...

The room didn't have a great view (interior), but since we weren't there during the day we didn't mind. It was comfortable (great mattress) and had everything we needed, definitely a good value for the money we paid (which was nothing for Edinburgh). I think it deserves its category.

As I said, great staff, friendly and available, very professional. Definitely recommend.

Room Tip: If you can ask for a Castle view! I believe it's worth it.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 28, 2013
Thank you very much for your review. I was delighted to read that you enjoyed your time in Edinburgh. I do hope you will consider staying with Apex Hotels again the next time you are over from Argentina.
Kind regards
Kirsty Cowan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 9, 2013

Stayed here in December for two nights. Got a good deal too, including breakfast. View of castle from room was breathtaking. Everything you could want from a hotel. Location is great as Grassmarket / Victoria St. has been 'upgraded' since my last visit to Edinburgh (yonks ago). Staff are worth a mention as they're excellent. Excellent breakfast with, again, the best view of the castle. I had the Eggs Benedict - twice. Will surely return. Thoroughly recommend too.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gadget52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 9, 2013
Thank you very much for your kind review of our facililties and staff at the Apex International Hotel. I was delighted to hear that you had an enjoyable stay with us. Hopefully you will choose Apex Hotels again the next time you visit from Inverness.
Kind regards
Kirsty Cowan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paisley, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 9, 2013

My wife and I stayed at the Apex International for a 2 night stay. The hotel is ideally situated in the Grass Market area of Edinburgh. The Grass Market has lots of bars and restuarants and bars and is a 5 minute walk from the Royal Mile with all it's attractions. We got a B&B deal for a really good price. The room was modern, well decorated and had all mod cons (ironing board, Flat screen tv, tea and coffee etc, etc)

Staff were very friendly and helpfull by givng advice about things to do and directions to places.
Only two very small (an I do mean small) negatives to our stay. We arrived at a busy time for check in and so had to wait around 10 minutes to get to the desk. Also the lifts did seem to be a little tempremental although I'm glad to say we never got stuck or anything.

Overall we had a great stay at Apex International

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 9, 2013
Thank you for taking the time to post your review, Jon. I was pleased to hear that you enjoyed your stay with us and that our team were able to assist you with things to do in Edinburgh. I am not aware of any major issues with our lifts but I will ask our Maintenance team to check your comments out.
We hope to see you again the next time you visit Edinburgh.
Kind regards
Kirsty Cowan
General Manager
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Melbourne, Australia
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 7, 2013 via mobile

We stayed here over New Year's after staying in London at the very new Apex Temple Court. Have to admit we were a little disappointed with the dated room and bathroom at Apex International compared to its much newer and luxurious cousin.

Now the good bits...
However, overall a very good hotel especially their fantastic customer service, which Apex is renowned for. We had a bottle of champagne waiting in our room as we celebrated our wedding anniversary. Everyone of their staff regardless of level of seniority always wished us good morning or said hello every time we passed them.

We paid for a deluxe room with castle views and it was fairy tale amazing. We watched hogmanay fireworks from our balcony and the day and night views are quite different and amazing. The location is also fabulous and convenient to walk everywhere. Great pubs and restaurants surrounding the hotel.

Just one suggestion to Apex-
Your lifts are super slow and takes forever to go up and down. When you do refurbishments in future, please don't forget the lifts!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nonblondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsty-Cowan, General Manager at Apex Grassmarket Hotel, responded to this review, January 8, 2013
Thank you very much for your review and in particular for your kind words regarding our customer service at the Apex International Hotel. Our deluxe rooms offer a fantastic view out over Edinburgh Castle and are certainly worth upgrading to.
Kind regards
Kirsty Cowan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apex Grassmarket Hotel

Property: Apex Grassmarket Hotel
Address: 31-35 Grassmarket, Edinburgh EH1 2HS, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Old Town , Grassmarket
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Edinburgh
#35 Romantic Hotel in Edinburgh
#42 Family Hotel in Edinburgh
#46 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Apex Grassmarket Hotel 4*
Number of rooms: 169
Official Description (provided by the hotel):
Apex Grassmarket Hotel is located in Edinburgh’s vibrant Grassmarket. Nearby, you’ll find the characteristic Edinburgh Castle, Greyfriars Kirkyard and The Royal Mile, making this hotel the perfect place to stay if you’re looking to explore the city. Your room will be stocked with both essentials and added extras like complimentary Wi-Fi, luxurious Elemis toiletries and a 42” LCD TV. Choose a Deluxe or Family room and you’ll also get an Edinburgh Castle view to make your stay extra special. Kick-start your day with a refreshing swim in the hotel swimming pool or use the Technogym fitness studio, free of charge. Later you can try some unique fusion food to share created by the well-known Edinburgh Chef, Tony Singh in the hotel restaurant. ... more   less 
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Also Known As:
Apex International Edinburgh
Hotel Apex International
Apex Grassmarket Hotel Edinburgh, Scotland

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